Sr Product Manager - Agent Sales

Frontdoor, Inc. is reimagining how homeowners maintain and repair their homes. As a Sr Product Manager, you will collaborate with various departments to build a roadmap that drives value for the organization by crafting a long-term vision of necessary features to exceed customer expectations.

Responsibilities:

• Seek data from internal and external customers to test hypothesis, and pilot initiatives
• Tackle a wide range of problem-solving situations, strategic to real-time, requiring extensive use of data collection and analysis
• Prepare and execute regular product roadmap updates to senior leadership
• Analyze data to identify and isolate issues and early trends
• Develop solutions, and prioritize opportunities for improvements
• May include other duties as assigned

Requirements:

• Strong user experience advocate - customer-obsessed but data and metrics informed
• Experience leading initiatives with cross-functional stakeholders
• Analytical and quantitative skills; experience using data and metrics to back up assumptions and develop business cases
• Track record of influencing and driving change through diverse stakeholder groups
• Attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Demonstrated ability to work in ambiguous situations and across organizational boundaries
• An ability to effectively develop key processes and procedures that facilitate efficient planning, reporting and control processes
• Belief in the value of participating in and contributing to a collaborative team environment
• Proven track record for developing a vision, defining a strategy, and building programs and features solving complicated problems with elegant, simple solutions
• High attention to detail with the ability to manage multiple, competing priorities simultaneously
• Ability to think strategically and execute methodically
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, incorporate feedback, and evaluate opportunistic new ideas with a variety of internal and external stakeholders
• Can interact with stakeholders at multiple levels and dynamically lead business and product teams to define and deliver solutions
• Is a self-starter and can juggle multiple priorities and make things happen in a fast-paced, dynamic and often ambiguous environment
• Enjoys solving problems, particularly those that involve finding the balance between competing priorities
• Like both getting your hands dirty in day-to-day tasks and being able to take a step back to identify opportunities for improvement
• Remain flexible to changing priorities, open to new ideas, and continually looking for new approaches to better align the business
• High school diploma or equivalent required
• 7+ years of product management or consulting experience required, including 5+ years of experience leading project delivery for large, cross-functional projects and 4+ years of PM experience delivering highly successful and innovative products that you are deeply proud of
• Be seated at a computer intermittently for up to eight hours a day
• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects
• Sitting for long periods of time while using office equipment such as computers and phones
• Repetitive motions using hands and digits, such as movement of wrists, hands and fingers while picking, pinching, and typing during your normal working environment