Business Systems Analyst-Senior or Staff

Intermountain Health is seeking a Senior Business Systems Analyst who will be responsible for performing system analysis and acting as a liaison between business and clinical users and the software development team. The role involves gathering business requirements, creating documentation, and providing technical guidance while ensuring effective communication across various stakeholders.

Responsibilities:

• Serves as the primary liaison between business stakeholders and the development team, ensuring clear, consistent, and effective communication. Effectively conveys advanced technical information both written and verbal to diverse stakeholders at all levels of the organization and vendor partners from executives to end-users
• Utilizes a variety of elicitation techniques, such as job-shadowing, interviews, workshops, surveys, and document analysis, to gather comprehensive business requirements from stakeholders. Oversees the entire requirement lifecycle, ensuring mutual understanding and alignment on systems solutions and that all requirements are accurately documented, validated, and managed
• Creates clear, concise documentation such as living documentation, gap analysis, requirement specifications, data mapping as well as visual artifacts such as mockups/wireframes, workflows, business process flows, current 'as-is' state and future 'to-be' state
• Understands all phases of the Software Development Life Cycle (SDLC) and is knowledgeable and can incorporate different software development methodologies to achieve best outcomes as well as acquires and maintains an advanced understanding of the technical and functional architecture, security and compliance requirements of assigned systems and integration
• Perform detail troubleshooting and root cause analysis to identify, diagnose, and resolve complex system issues by examining logs and querying backend systems, ensuring system stability and performance by engaging the right resources, stakeholders, or vendor partners
• Coaches and mentors peers up to and including own level by providing guidance and support on all job essentials, along with leading by example for fostering a culture of collaboration and continuous improvement

Requirements:

• Bachelor's degree in an information technology related field. Degree must be obtained through an accredited institution. Education is verified
• Four years of equivalent information technology, clinical, or healthcare insurance experience
• Six years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods to provide
• Understands general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed
• Three years as an expert user of targeted system(s) in use
• Three years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods to provide
• Demonstrated understanding of general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed
• Serves as the primary liaison between business stakeholders and the development team, ensuring clear, consistent, and effective communication
• Utilizes a variety of elicitation techniques, such as job-shadowing, interviews, workshops, surveys, and document analysis, to gather comprehensive business requirements from stakeholders
• Creates clear, concise documentation such as living documentation, gap analysis, requirement specifications, data mapping as well as visual artifacts such as mockups/wireframes, workflows, business process flows, current 'as-is' state and future 'to-be' state
• Understands all phases of the Software Development Life Cycle (SDLC) and is knowledgeable and can incorporate different software development methodologies to achieve best outcomes
• Perform detail troubleshooting and root cause analysis to identify, diagnose, and resolve complex system issues by examining logs and querying backend systems
• Coaches and mentors peers up to and including own level by providing guidance and support on all job essentials, along with leading by example for fostering a culture of collaboration and continuous improvement
• Communication
• IT Business Analysis
• Software Development Life Cycle (SDLC)
• Self-Starter
• Technical Acumen
• Decision Making
• Adaptability
• Mentor-Coaching
• Leadership Characteristics
• Experience consistently delivering an extraordinary customer experience when interacting with peers, end-users and others
• Experience and knowledgeable in writing SQL statements to query databases
• Experience in creating wireframes and U/I designs
• Experience in user stories and writing acceptance criteria in BDD
• Two or more years of experience in a health insurance setting
• Knowledge of HIPAA X12 EDI transactions
• Experience in systems managing Preauthorization and Care Management