ERP/SCM/CRM/BI Consultant
Scottsdale, Arizona, United States of America
Contract
17 hours ago
$47 USD
Key skills
GoAIBISalesforceCRMERPCommunication
About this role
Description
We are looking for an experienced ERP/SCM/CRM/BI Consultant to support and optimize a UKG Pro environment for an education-focused organization in Scottsdale, Arizona. This Long-term Contract position is ideal for someone who can combine system administration, reporting, user support, and process improvement to keep critical HR technology running effectively. The role will work closely with cross-functional stakeholders to strengthen platform performance, improve data quality, and recommend practical enhancements that support daily operations.
Responsibilities:
Manage the UKG Pro platform as the lead system administrator, maintaining dependable performance and day-to-day stability.
Oversee application setup including workflows, business logic, permissions, and role-based access to align with operational needs.
Diagnose technical and functional issues, determine underlying causes, and partner with internal stakeholders and vendor support teams to resolve them efficiently.
Coordinate system upgrades and new feature rollouts, including testing, validation, and deployment activities.
Build and refine reports and dashboards that provide meaningful insights for business and operational teams.
Conduct routine audits and data reviews to uphold accuracy, compliance, and adherence to organizational standards.
Support data movement activities such as imports, exports, integrations, and file handling across connected systems.
Prepare and maintain clear documentation for configurations, procedures, and support practices, while also creating user guides and delivering training when needed.
Track incoming support requests, respond with strong customer service, and collaborate with business partners on system enhancements, HR technology initiatives, implementations, and process improvements.
Requirements
Hands-on experience administering UKG Pro or a comparable enterprise HR, ERP, CRM, or BI platform.
Background in system configuration management, including workflows, rules, security settings, and user provisioning.
Ability to gather, interpret, and document business needs through clear business requirements documentation.
Experience supporting reporting, dashboard creation, data validation, and audit processes.
Familiarity with integrations, file transfers, data imports and exports, and API-related work.
Working knowledge of client-side scripting and platform customization concepts.
Strong troubleshooting, communication, and end-user support skills in cross-functional environments.
Experience with Salesforce development or related enterprise application support is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
We are looking for an experienced ERP/SCM/CRM/BI Consultant to support and optimize a UKG Pro environment for an education-focused organization in Scottsdale, Arizona. This Long-term Contract position is ideal for someone who can combine system administration, reporting, user support, and process improvement to keep critical HR technology running effectively. The role will work closely with cross-functional stakeholders to strengthen platform performance, improve data quality, and recommend practical enhancements that support daily operations.
Responsibilities:
Manage the UKG Pro platform as the lead system administrator, maintaining dependable performance and day-to-day stability.
Oversee application setup including workflows, business logic, permissions, and role-based access to align with operational needs.
Diagnose technical and functional issues, determine underlying causes, and partner with internal stakeholders and vendor support teams to resolve them efficiently.
Coordinate system upgrades and new feature rollouts, including testing, validation, and deployment activities.
Build and refine reports and dashboards that provide meaningful insights for business and operational teams.
Conduct routine audits and data reviews to uphold accuracy, compliance, and adherence to organizational standards.
Support data movement activities such as imports, exports, integrations, and file handling across connected systems.
Prepare and maintain clear documentation for configurations, procedures, and support practices, while also creating user guides and delivering training when needed.
Track incoming support requests, respond with strong customer service, and collaborate with business partners on system enhancements, HR technology initiatives, implementations, and process improvements.
Requirements
Hands-on experience administering UKG Pro or a comparable enterprise HR, ERP, CRM, or BI platform.
Background in system configuration management, including workflows, rules, security settings, and user provisioning.
Ability to gather, interpret, and document business needs through clear business requirements documentation.
Experience supporting reporting, dashboard creation, data validation, and audit processes.
Familiarity with integrations, file transfers, data imports and exports, and API-related work.
Working knowledge of client-side scripting and platform customization concepts.
Strong troubleshooting, communication, and end-user support skills in cross-functional environments.
Experience with Salesforce development or related enterprise application support is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.