Backup & Storage Infrastructure Engineer

Job Summary

We are seeking an experienced Backup & Storage Infrastructure Engineer to support enterprise-scale storage systems within a global payments network environment. This role focuses on managing, maintaining, and modernizing large-scale storage infrastructure including IBM storage platforms, NetApp systems, and enterprise backup solutions.

The position is part of a hybrid onsite team based in Riverwoods/Chicago area, requiring strong hands-on technical expertise, operational support capabilities, and participation in on-call rotations.

Key Responsibilities

• Support and maintain enterprise storage infrastructure across multiple platforms.
• Manage and troubleshoot IBM storage systems (SVC / Flash Systems).
• Administer and support NetApp storage environments across multiple clusters.
• Manage and support Brocade Fibre Channel SAN switching infrastructure.
• Support and maintain Veritas NetBackup environments (backup/restore operations and upgrades).
• Participate in on-call rotation (1 week every ~6 weeks).
• Execute storage migrations, refreshes, and infrastructure upgrades.
• Support integration and security compliance initiatives including vulnerability remediation and configuration changes.
• Assist in migrating data across platforms (including enterprise data movement initiatives).
• Collaborate with multiple infrastructure and application teams for enterprise-wide storage operations.
• Follow strict change management processes to ensure zero disruption to critical systems.

Required Qualifications

• 7+ years of experience in Storage Infrastructure Engineering / Backup Engineering.
• Strong hands-on experience with enterprise storage and backup technologies.
• Experience working in large-scale enterprise or financial services environments.
• Ability to work in highly regulated, mission-critical infrastructure environments.
• Strong troubleshooting and incident resolution skills.
• Willingness to participate in on-call rotation.

Required Technical Skills

• IBM Storage (SVC / IBM Flash Systems)
• NetApp Storage (multi-node / clustered environments)
• Brocade Fibre Channel Switches / SAN administration
• Veritas NetBackup (enterprise backup/restore)
• Storage migration and refresh projects
• Change management processes
• Basic scripting/automation (Ansible experience)
• Experience with infrastructure automation using Ansible (running and developing playbooks).

Preferred Qualifications

• Experience working in large financial institutions or global payment networks.
• Exposure to cloud or hybrid storage environments.
• Experience handling large-scale data migration projects.
• Strong project coordination experience across multiple enterprise teams.

Project Focus

• Replacement and modernization of IBM SVC storage arrays.
• NetApp cluster refresh and upgrades.
• NetBackup node replacement and modernization.
• Large-scale SAN infrastructure (6000+ ports) management.
• Enterprise data migration initiatives (including platform-to-platform transfers).
• Security and compliance-driven infrastructure updates.

Soft Skills

• Strong communication and collaboration across multiple enterprise teams.
• Ability to manage complex, cross-functional infrastructure projects.
• Detail-oriented with strong focus on change control and operational stability.
• Ability to work in a high-availability, mission-critical environment.

Location & Work Model

• Location: Riverwoods / Chicago, IL
• Work Model: Hybrid (Onsite 3 days per week, flexible between Monday Thursday)
• Candidates must be local to Chicago area or willing to relocate at own expense