Summary

As Enterprise Application Development and Support Director you are responsible for managing the Web and ERP Platforms to ensure quality and efficient delivery and support. This position helps create value for members and leaders in our Toastmasters programs, as well as value for the business stakeholders (MarCom, Finance, and Customer Service). Responsible for managing IT solutions, development, budget, team leadership and cross-functional collaboration, risk management/mitigation of the Enterprise applications, API’s, environment planning, vendor management, data management and reporting platform, and supporting production. We are seeking someone who is well versed in leading through influence, building relationships, gaining trust, creating, and driving process improvements. Manage a budget with fiscal responsibility and deliver on time. This position is expected to have a key role in setting the strategy and influencing the roadmap for the company.

Description

Lead the solutioning and development of Sitecore web platform and API’s.
Lead the solutioning and development of MS Dynamics CE and F&O platform including integration with logistic partners and taxation
Continuous development of staff and mentoring to have future leaders
Ensure transparency and consistency in how they engage with stakeholders and the team.
Ability to build consensus and broker compromise between stakeholders with the support of product manager.
Employ design thinking and hypothesis-driven development techniques to promote innovation.
Be “servant leader” by viewing their success as the success of users and the team.
Provide profound technical advice and establish relationships with the business stakeholders to be recognized as their trusted advisor
Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work.
Contributes to strategic planning, direction, and goal setting for the organization in collaboration with members of the leadership team.
Supports the mission, goals, objectives, and values of the organization.
Partner with Stakeholders using leadership and collaboration
Identify and apply new technology, including AI

Knowledge and Skills

Must have in-depth experience in development, implementation, and deployment of software solutions.
Must have hands-on experience with Web Platforms, preferably Sitecore.
Must have ability to implement and deliver web solutions.
Strong knowledge of Web technology issue diagnosing, troubleshooting and strategy.
Experience setting and managing customer/partner experience and expectations.
Proven success in implementing and/or transforming ERP/CRM platforms
Ability to support and lead finance business in areas that like taxation and logistics
Experience with integration of web to back-office platforms
Experience with best practices for implementations using Agile framework like SCRUM/Kanban/hybrid and using tools like Azure DevOps
Experience with data management teams – continuous improvements of ETL, database structures, and ability to define future roadmaps
Experience in managing contracts, vendors and external consultants.
Experience leading UX design teams
Excellent analytical and reporting skills.
Strong oral and written communication skills.
Strong organizational skills to produce results consistently and efficiently.
Demonstrable experience with architectural principles.
Leadership capabilities to work effectively cross-functionally and drive teams to success
Ability to guide teams to find solutions and solve problems in projects that delivers a win-win
Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients
Embrace and have started using AI to gain efficiencies, use cases to automate, build software with vendors and AI
Deliver Quality & Velocity: Take a leadership role in ensuring on-time, high-quality delivery of products across the full application lifecycle, from design and development to deployment and support.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or related fields.
Four+ years experience at a Sr. Manager/Director level
Eight years of experience in enterprise business solution development and delivery
Five years of experience in managing Web Platforms
Experience in managing ERP Platforms
Experience with transforming ERP Platforms – either CRM or Finance Ops
Experience with managing environments and data refreshes
Experience leading offshore development teams and show success
Successfully building application strategy and execution is important
Experience with managing data management teams including strategy to evolve the data and reporting
Demonstrated ability to build, manage and grow teams to be high performing

This position is accepting applications until 07/31/2026.

Pay Range

$185,000—$225,000 USD

Compliance with all company policies, including but not limited to the company’s COVID-19 vaccination policy and testing and face-covering policy, is a condition of employment. You must be able to connect to a reliable internet service to perform all job duties when working from home. Work authorization is required, and sponsorship is not available. Candidates must be legally authorized to work in the U.S.

This is a hybrid role, with some days remote and some days on-site (typically 3 per week) in our office at 9127 S. Jamaica St., Englewood, CO 80112. When working in the office, we follow CDC guidelines.

Join Toastmasters!

We offer a competitive salary and benefits package: Medical, Dental, Vision, Life, Short and Long-Term Disability Insurance, 401(k) Retirement Plan with a match, along with 15 days of paid Vacation, 10 paid Sick days, and 12 paid Holidays.

A close-knit culture and steady work/life balance are tantamount to success at Toastmasters International. The educational nonprofit strives to cultivate an upbeat, prolific workforce through valued benefits, such as complimentary coffee and tea bar, employee-focused events/lunches, and prize-winning contests.

The company-wide camaraderie can be felt in the sleek breakrooms and wide-open workspace, which face large windows and let in a lot of light and positive energy in a LEED-certified building. Holidays are important here: in addition to 12 paid holidays per year, the company encourages monthly potlucks, Halloween costumes, department decorations, and making merry at year’s end.

Smart casual is the dress code, which means you can wear jeans with a nice shirt and shoes. Toastmasters' employees are welcome to become Toastmasters members with free membership and an on-site company club.

Wellness is a focal point throughout the year, highlighted by events, including our annual Toastmasters International 5K Run/Walk!

Find out how Toastmasters incites a sense of community – Learn more today!

Principals only. Recruiters, please do not contact this job poster.

IT Enterprise Application Development and Support Director (Hybrid)

Key skills

About this role