Sr. Field Quality Engineer, PWT Drive Units
Phoenix, Arizona, United States of America
Full Time
3 days ago
Key skills
AnalyticsPhoenixLeadershipCommunicationCollaboration
About this role
About Lucid
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
Sr. Field Quality Engineer, Powertrain
Engineering | Phoenix, AZ | Full-Time
About Lucid
At Lucid, we are creating an electric future without compromise. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. We build world-class vehicles by pushing performance, efficiency, and design beyond industry limits, setting new standards with vehicles like Lucid Air and Lucid Gravity.
The people here—engineers, designers, operators, and builders—came from across industries and around the world because they wanted to work on a harder problem. They care deeply about mastering their craft and delivering work they’re proud of. We trust you to take ownership, push beyond what is expected, and help write the playbook for what comes next.
By refusing to settle, you help shape the future of electric mobility and prove what’s possible when craft and ambition refuse to compromise each other.
The Role
Lucid’s powertrain systems are among the most advanced in the industry, and this role exists to ensure they perform flawlessly in the real world. As a Sr. Field Quality Engineer, Powertrain, you will serve as the critical link between customer-facing field issues and the engineering teams responsible for long-term solutions. You will investigate complex issues across High Voltage Battery, Drive Unit, Charging, High Voltage Distribution, and Thermal Systems, transforming field data into actionable insights that improve vehicle reliability and customer satisfaction.
Success in the first 12 months means reducing time-to-root-cause for critical powertrain issues, improving corrective action effectiveness, and driving measurable improvements in vehicle uptime and field quality performance. What you will find here that you will not find elsewhere is direct ownership of some of the most advanced EV powertrain technologies in production today, with the opportunity to influence both immediate customer outcomes and future product development.
What You'll Own
Powertrain Diagnostics & Investigation: Lead the investigation of complex field issues involving High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems. Perform hands-on vehicle diagnostics, data collection, signal validation, and component-level analysis to identify failure modes.
Root Cause Analysis & Resolution: Drive or support structured root cause investigations, differentiating between design, manufacturing, supplier, integration, and service-related issues. Partner with engineering teams to validate solutions and confirm corrective action effectiveness.
Field Data Analytics: Utilize warranty data, vehicle telemetry, diagnostics, and field reports to identify trends, prioritize emerging issues, and quantify customer impact. Monitor issue progression across vehicle configurations, model years, and production changes.
Cross-Functional Technical Leadership: Collaborate closely with Electrical Engineering, Systems Engineering, Software Engineering, Diagnostics, Supplier Quality, Manufacturing Quality, and Service teams to accelerate issue resolution and improve product robustness.
Issue Lifecycle Management: Manage field quality concerns from identification through closure, including replication, documentation, severity assessment, corrective action tracking, validation, and verification activities.
Customer & Reliability Improvement: Identify high-severity and high-frequency issues affecting customers, reduce repeat repairs and vehicle downtime, and recommend improvements to diagnostic strategies, service procedures, and repair methods.
What You Bring
Required
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or related engineering discipline.
- 4+ years of experience supporting electric vehicle powertrain systems, including one or more of the following: High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems.
- Strong technical understanding of EV powertrain architecture, diagnostics, and system interactions.
- Demonstrated experience performing root cause analysis and solving complex technical problems using engineering fundamentals.
- Ability to analyze diagnostic data, vehicle logs, fault codes, and field performance metrics to identify root causes and drive corrective actions.
- Experience working cross-functionally with engineering, quality, manufacturing, service, and supplier teams.
- Strong analytical, organizational, and communication skills.
- Experience in Field Quality, Product Quality, Sustaining Engineering, Reliability Engineering, or related functions.
Preferred
- 8+ years of experience supporting electric vehicle powertrain systems.
- Automotive OEM experience with electric vehicle development, launch, or production support.
- Experience supporting two or more full vehicle or powertrain product development cycles.
- Demonstrated involvement in new product launches and mass production environments.
- Experience with structured quality and problem-solving methodologies, including FMEA, 8D, DOE, SPC, Ishikawa Analysis, Control Plans, PPAP, and related quality tools.
- Six Sigma Green Belt or Black Belt certification.
- Master’s degree in Engineering or related technical field.
- Direct experience supporting field issue investigations involving customer vehicles.
Work Requirement
This role is fully onsite at our Phoenix, AZ headquarters. Regular in-person collaboration with engineering teams and hands-on vehicle diagnostics are required.
Compensation and Benefits
Lucid offers a comprehensive and competitive benefits package that includes medical, dental, vision, life and disability insurance, paid time off, and a 401(k) plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual incentive program.
Equal Opportunity
At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all.
Accessibility
Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and hiring process.
Candidate Data Privacy
By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To All Recruitment Agencies
Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.
Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.
Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.
Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations@lucidmotors.com.
Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.