Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to ‘Deliver the best people flow experience’. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings.
Job Title – Manager / Senior Manager - NBS Sales
Sales Manager sets short-term and long-term sales and customer relationships targets aligned with the unit’s overall sales targets. He/she leads the sales process and sales team to achieve the sales targets by coaching and developing the sales team.
Are you the one?
· Candidate from Engineering / M.B.A., background
· Minimum 14 to 15 years of Direct Sales experience (preferably from Elevator industry)
· Good understanding of market trends in sales & marketing
· Target oriented and Self Driven sales professional Strong communication and · Excellent Communication skills, Interpersonal skills and Presentation Skills
What will you be doing?
Customer Relationship Management
• Accountable for developing KONE’s position and customer base in the market
• Drives proactive engagement and solution selling with different customer segments showing value over the lifecycle
• Ensures development of customer relationships, profitability, customer loyalty and satisfaction.
• Approves and follows up customer plans for strategic and core 1 in his/her area
• Selects/appoints team members to manage the strategic / core 1 customer relationships
• Identifies and builds relationships to key decision makers, potential new targets and influencers
• Promotes and demonstrates the value of KONE digital offering
Plan Sales, Manage Pricing and Offering
• Responsible for Regional and Individual Sales Plans (ISPs) for his/her team
• Participates in market and customer analysis to ensure quality of sales planning
• Participates in pricing and offering management in order to drive market pricing and profitability
• Balance order received growth and profitability by managing discounts
• Responsible for gathering relevant information about competitors and market from the field
• Responsible for identifying opportunities for cross-selling of all KONE solutions
Manage Sales Funnel
• Accountable for leading the Sell process including CRM data quality of contacts, customers, influencers, opportunity management, and won and lost reporting
• Accountable for ensuring results within orders, contracts, profitability and market price development
• Sets sales targets according to market potential and FL unit guidelines
• Gives direction and focus on the right customers through proper customer analysis
• Ensures the correct value propositions by his/her team
• Drives sales result from his/her team on short and long term
• Executes and advises pricing guidelines for his/her area
• Approves tenders and orders above salespersons’ limits
• Utilizes global processes and tools for local benefit
Leadership / People Management
• Leads the sales team (Salespersons, Sales Specialists) to be proactive with customers, to use KONE solution selling methodology and to communicate the value of KONE solutions to customers’ own performance
• Coaches the team members to achieve better results through constant one to one dialogues and sharing of best practices
• Manages the performance of the team
• Ensures adequate resources to achieve the short and long term targets
• Develops the competences of the sales team
• Motivates & inspires the team & individual to high performance
• Ensures great onboarding experience for new employees in the team
• Responsible for succession planning for his/ her team
What do we offer?
· Career progression and opportunities within a global organization
· Total reward elements that engage and motivate our employees and help us make KONE a great place to work
· Comprehensive learning and development programs covering a wide range of professional skills
· You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded .
Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/
