Lead People Business Partner, Post Sales

Vanta is a company dedicated to helping businesses earn and prove trust through continuous security monitoring. As the Lead People Business Partner for Post-Sales, you will act as a trusted advisor to the SVP of Post-Sales, focusing on enhancing team performance and organizational effectiveness across Account Management, Customer Success, and Support.

Responsibilities:

• Serve as a trusted thought partner, consultant, and coach to the SVP of Post-Sales and their leaders across Account Management, Customer Success, and Support
• Serve as the primary point of contact for Director+ leaders across the global Post-Sales organization
• Lead headcount planning for the Post-Sales org in partnership with Finance, RevOps, and Recruiting - from business justification through execution
• Provide guidance and thought leadership on performance management, change management, employee relations, workforce and talent planning, career development, and manager development
• Partner with leaders to foster a high-performance culture, driving initiatives that improve employee performance, engagement, and retention across the post-sales org
• Collect and analyze data - attrition, engagement, performance, and customer health trends - to deliver insights and influence business decisions
• Assess organizational health and effectiveness on a regular basis, identifying opportunities to improve structure, efficiency, and scalability as the org grows
• Drive end-to-end project management and execution of critical People programs - performance reviews, compensation planning, talent reviews, and engagement surveys - for the post-sales client group
• Partner cross-functionally with Talent, People Ops, Legal, Finance, and other GTM PBPs to ensure alignment across the broader Revenue organization
• Act as a senior member of the PBP team, helping shape and evolve PBP programs, policies, and best practices across the function

Requirements:

• 8-10+ years of experience as a People/HR Business Partner, including direct experience supporting senior (VP+) leaders in a fast-paced, high-growth environment
• Strategic thinker with a strong ability to translate business needs into people initiatives and org strategy
• Deep expertise in HR fundamentals - performance management, employee relations, workforce planning, compensation, and talent development - with awareness of emerging trends
• Strong business acumen with fluency in the metrics that drive a post-sales org - retention, NRR, customer health, and capacity - and curiosity to understand how the business operates
• Experience leading org design and restructuring efforts - including sensitive leadership transitions and change communications - with sound judgment on sequencing and stakeholder management
• Skilled at influencing senior stakeholders without direct authority, and comfortable holding a position diplomatically even under pushback from executives
• Brings structured frameworks to ambiguous or high-stakes decisions (e.g., comp, leveling, org changes) rather than relying on ad hoc judgment calls
• Comfortable operating with minimal direction - able to independently structure an approach to loosely-scoped or ambiguous asks from senior leaders
• Comfort analyzing data and translating it into clear, actionable recommendations, including using AI-enabled tools where data isn't readily available
• A demonstrated track record of bias for action - rolling up your sleeves and getting things done
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact
• Must be authorized to work in the U.S. without the need for current or future employer sponsorship
• Experience partnering with Pre-Sales, Customer Success, Account Management, or Support organizations strongly preferred