Inside Sales & Market Development Manager

Herbstreith & Fox Corporate Group is a leading German manufacturer of pectin, dietary fiber, and apple extracts serving the global food, beverage, and nutraceutical industries. They are seeking an Inside Sales & Market Development Manager to identify, qualify, and develop opportunities that support the growth of their Regional Sales organization.

Responsibilities:

• Conduct outbound telephone outreach to a large portfolio of existing, inactive, and underdeveloped customer accounts
• Conduct a high volume of outbound business development activity, averaging 25–40 outbound calls and customer contacts per day
• Maintain consistent customer engagement, targeting a minimum of 8–12 meaningful live customer conversations per week
• Generate qualified sales leads and development opportunities that support territory growth objectives and Regional Account Manager success
• Maintain accurate and timely CRM documentation, ensuring all customer interactions, opportunity updates, and account intelligence are recorded daily
• Meet established activity, lead generation, and opportunity development KPIs established by management
• Continuously expand account penetration through proactive outreach, market research, and opportunity identification
• Provide weekly activity summaries highlighting customer engagement, qualified opportunities, market intelligence, and recommended follow-up actions
• Engage professionally with technical, procurement, R&D, operations, and commercial stakeholders
• Identify current product usage, future development projects, formulation challenges, and unmet customer needs
• Qualify accounts based on strategic fit, technical complexity, growth potential, and timing
• Identify and develop new opportunities for Regional Account Managers, including development-stage and future-focused projects
• Capture and summarize opportunity details clearly, accurately, and professionally
• Document all findings within the CRM system with concise and actionable insights
• Develop account summaries and opportunity briefs for Regional Account Managers
• Flag high-priority opportunities and recommend next steps
• Partner closely with Regional Account Managers to align discovery efforts with regional growth strategies
• Coordinate effective handoffs for qualified opportunities while ensuring continuity and context
• Provide ongoing feedback regarding market trends, customer sentiment, and competitive activity
• Represent Herbstreith & Fox with professionalism, credibility, and confidence
• Maintain a consultative, value-based approach rather than a transactional sales posture

Requirements:

• Bachelor's degree required (Business, Marketing, Communications, Food Science, or related field preferred)
• Three to five years of professional sales, business development, account management, or customer-facing commercial experience
• Experience in B2B sales environments required; food ingredients, specialty chemicals, nutraceuticals, or technical products strongly preferred
• Strong telephone presence with the ability to engage decision-makers and build credibility quickly
• Excellent listening, questioning, and diagnostic skills
• Analytical mindset with the ability to assess opportunity quality and strategic value
• Strong written communication skills for internal reporting, CRM documentation, and opportunity summaries
• Highly organized with the ability to manage a large portfolio of accounts and activities simultaneously
• Self-motivated with the ability to work independently in a remote environment
• Proficiency with CRM systems and Microsoft Office applications