Lead Product Designer

BILL is a rapidly growing Fintech company focused on empowering businesses through innovative financial tools. As a Lead Product Designer, you will shape the design of products that simplify financial operations, collaborating with cross-functional teams to enhance user experiences.

Responsibilities:

• Own design strategy and execution for one or more product areas, leading work from discovery through delivery with a high degree of autonomy
• Drive cross-functional alignment by partnering closely with product managers, engineers, UX researchers, and technical partners to frame problems, validate solutions, and ship high-quality experiences
• Elevate the design quality bar across your area by establishing strong patterns, contributing to the design system, and leading critique conversations that push thinking forward
• Facilitate structured workshops and design reviews with stakeholders, translating complex workflows into clear, testable concepts
• Help shape AI-powered and automation-assisted experiences by designing thoughtful interaction models, human-in-the-loop workflows, and clear system behaviors that build user trust
• Use qualitative and quantitative signals, including usability sessions, analytics, customer feedback, and product outcomes, to continuously refine experiences post-launch
• Contribute to team culture and craft by mentoring junior and mid-level designers, sharing your process openly, and helping the broader design organization grow
• Represent the design perspective in product planning cycles, helping to shape roadmaps and scope trade-offs in partnership with senior leadership

Requirements:

• 8 or more years of product design experience, with a portfolio that demonstrates systems thinking and the ability to navigate complex, data-driven workflows
• Deep experience owning large design scopes end-to-end, from problem framing and research synthesis through interaction design and handoff
• A track record of influencing product strategy, not just executing on it, including experience shaping roadmaps and contributing to product decisions
• Strong communication skills and the ability to present design rationale clearly to cross-functional partners and senior stakeholders
• Experience designing for B2B or fintech products, particularly ones involving financial data, multi-step workflows, or professional end-users
• Experience designing AI-powered product experiences, such as intelligent assistants, recommendations, automations, or decision-support tools
• Familiarity with emerging AI product design patterns, including prompt-driven interactions, feedback loops, confidence or uncertainty communication, and mechanisms for user control and oversight
• Comfort working in front-end code, prototyping environments, or AI-enabled workflows to accelerate design exploration and strengthen collaboration with engineering