UT Service Engineer

Baker Hughes is a leading global energy technology company delivering innovative solutions for a sustainable energy future. The UT Service Engineer will provide hands-on technical support and troubleshooting for Ultrasonic Testing systems, ensuring high levels of customer satisfaction and equipment performance across North America.

Responsibilities:

• Performing installation, commissioning, calibration, inspection, preventive maintenance, and repair activities on UT testing systems and equipment throughout North America
• Troubleshooting and resolving mechanical, electrical, automation, and ultrasonic testing equipment issues to maximize customer uptime and system performance
• Conducting annual certifications, equipment health assessments, and service interventions in accordance with company and customer requirements
• Delivering customer training on system operation, maintenance, and troubleshooting best practices
• Serving as the primary technical contact for customers during field assignments, building strong relationships and ensuring high levels of customer satisfaction
• Identifying service, spare parts, upgrade, and maintenance opportunities to support the long-term reliability of customer equipment
• Completing service reports, inspection records, and certification documentation accurately and on time
• Ensuring all service activities are performed safely, efficiently, and in alignment with quality standards and customer schedules
• Participating in ongoing technical training and supporting continuous improvement initiatives to enhance service delivery and equipment reliability
• Collaborating with Service, Engineering, Project Management, and Sales teams to support customers throughout the equipment lifecycle

Requirements:

• Have a Bachelor's degree in engineering, science or technology field from an accredited college or university
• Have practical, hands-on experience with mechanical and/or electrical systems and/or devices
• Have demonstrated self-starter ability to prioritize and contribute to multiple projects simultaneously
• Have high energy, assertive, and self-motivated qualities to work in a fast-paced environment and enthusiasm for customer support
• Have a hands-on mentality and team spirit
• Have a customer-focused mindset with a passion for delivering high-quality service
• Have the ability to work independently at customer sites while managing multiple priorities
• Have excellent communication and technical reporting skills
• Have willingness to travel extensively throughout North America and occasionally internationally
• Have a valid passport and driver license
• Have location in Skaneateles, NY (Remote/Home-Based Candidates Considered)