Senior Product Engineer

SERV is building the AI commerce layer for home and commercial services, addressing the broken pricing and booking process in the service industry. They are seeking a Senior Product Engineer to own the development of their flagship AI product, the AI Merchandising Manager, which optimizes storefronts and pricing for service brands.

Responsibilities:

• Build the AI Merchandising Manager end to end. This includes the optimization engine (order value, conversion, recurring revenue), the testing system that learns across many locations, and the operator experience that makes brands trust an AI with their pricing
• Meet customers. You’ll have direct relationships with corporate and location owner stakeholders
• Own the roadmap. You'll decide what matters most, build the business case with the founders, validate it with franchise executives, and ship it
• Extend the platform. You'll also contribute to our Agents API (an MCP layer for brand automations), AI discoverability (making our brands show up in ChatGPT, Claude, and search), and AI marketing manager program
• Optimize in production. You'll work with real transaction data across hundreds of live locations and iterate until it moves revenue