Key skills
Sales
About this role
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
- Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
- Comply with and reinforce all safety and sanitation regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
- Create an environment that enables customers to feel welcome, important and appreciated
- Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
- Understand and follow the company guidelines on computerized inventory management, control, and ordering of non-legend drugs
- Complete all aspects of allowable inventory control, including shelf maintenance
- Answer phone and triage calls and answer inquires as appropriate
- Promote sales and services to customers and store associates
- Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
- Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
- Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing, if allowable by state law
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company’s policies regarding the same
- Support company health and wellness initiatives
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- High School Diploma or GED
- Must be 18 years of age
- Ability to handle confidential information
- Any previous comparable experience
- Any experience with customer service, including registries, phone, and cashier
- Any experience with inventory control in a retail environment
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Dillons family!
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.