RECEPTIONIST

Description

The Receptionist serves as the first point of contact for visitors, participants, families, and staff. This role provides clerical support, manages front desk operations, and helps ensure a welcoming and professional environment for individuals receiving services and their families. 

• Greets visitors, clients, families, and vendors in a professional and courteous manner. 
• Answers and directs incoming phone calls. 
• Takes messages and respond to general inquiries. 
• Schedules appointments and maintain calendars. 
• Receives, sorts, and distributes mail and deliveries. 
• Maintains visitor logs and reception records. 
• Assists with filing, data entry, copying, scanning, and other clerical tasks. 
• Maintaisn confidentiality of client and organizational information. 
• Ensures the reception area remains organized and welcoming. 
• Assists with preparing forms, documents, and reports as needed. 

Reports To:  HR Director

Hours:  Monday-Friday, 8am-4:30pm, 30 minute lunch

Requirements

• High School Diploma or GED.
• Intermediate knowledge of Microsoft Word, Excel & Outlook.
• Ability to type at least 45 WPM.
• Professional demeanor.
• Excellent written & verbal communication skills.
• Ability to maintain confidentiality.
• Advanced customer service skills.
• Excellent dependability is required.