Supervisor - Special Events and Promotions

Responsibility's

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals
• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
• Assists in the development and planning of programs as they relate to special events, promotions, entertainment, awareness and media.
• Responsible for setting up and implementing all programs, promotions, and events.
• Assists in the preparation of submissions for IGB approval to ensure the accuracy of all necessary documentation as it pertains to each event.
• Assists in the creation and verification of promotional offers with casino systems.
• Assists in the execution of social media and digital media content strategy and implementation.
• Perform other duties as assigned

Qualifications:

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must have a high school diploma or equivalent
• Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Player Services transactions as well as all Illinois Gaming Board regulations
• Excellent written and verbal communication skills
• High-level customer service skills are required
• Must be able to work weekends, weeknights, and holidays

Physical Requirements:

• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
• Occasionally lift and/or move up to 30 pounds.
• Read, write, speak and understand English
• Operate in mentally and physically stressful situations

Work Environment:

The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.

Target Salary:

• Target Salary Range $21.50

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.