Banquet Director - AC Hotel Portsmouth

Are you a dynamic hospitality leader who thrives in fast-paced environments, loves creating unforgettable guest experiences, and knows how to lead a high-performing team? We’re looking for an experienced Banquet Director to bring energy, creativity, and operational excellence to our culinary and events team at AC Hotel Portsmouth.

In this role, you’ll lead all Food & Beverage operations for events and functions — from elegant weddings and corporate gatherings to elevated social experiences — ensuring flawless execution, exceptional service, and memorable moments for every guest.

Why Join Colwen Hotels?

At Colwen Hotels, we believe hospitality is powered by people. Built on hard work, authenticity, and innovation, we empower our teams to bring bold ideas to life and create experiences guests remember long after checkout.

With a growing portfolio of 49 hotels across 9 states, we offer more than just a job — we offer career growth, leadership development, and the opportunity to be part of a company that’s continuously evolving and investing in its people.

What You'll Do:

As Banquet Director, you’ll be the driving force behind successful events and banquet operations by:

• Leading and overseeing all catered and non-catered events from planning through execution
• Delivering exceptional guest experiences while maintaining strong cost controls
• Partnering closely with Sales teams and Hotel General Managers to ensure seamless event coordination
• Recruiting, training, mentoring, and inspiring banquet and food & beverage associates
• Setting operational goals, schedules, budgets, and service standards
• Ensuring flawless banquet service and adherence to brand and Colwen standards
• Collaborating with culinary leadership to create exciting and innovative menus
• Leading daily pre-shift meetings and fostering strong team communication
• Managing beverage operations, liquor controls, product mix, and inventory
• Staying ahead of market trends to develop fresh ideas for specials and presentation
• Ensuring compliance with all food safety, liquor laws, and operational procedures
• Maintaining efficient inventory systems, ordering supplies, and managing deliveries
• Supporting a culture of teamwork, professionalism, and continuous improvement

What we are looking for:

You’ll be successful in this role if you are:

• An experienced hospitality professional with 2+ years in Banquet, Event, or Food & Beverage Management (hotel experience preferred)
• A confident and motivating leader who brings out the best in their team
• Highly organized with the ability to multitask and adapt in a fast-moving environment
• Passionate about hospitality, guest service, and operational excellence
• Skilled in communication, problem-solving, and team development
• Comfortable working with POS systems and common computer software
• T.I.P.S. and ServSafe certified (or able to obtain within 30 days)
• Flexible to work nights, weekends, and holidays as part of a rotational schedule

Perks and Benefits:

We believe great teams deserve great benefits. Full-time associates enjoy:

• Medical Insurance with Company-Funded HRA
• Dental & Vision Insurance
• Flexible Spending Accounts
• Supplemental Insurance Options
• Paid Time Off Programs
• 401(k) with Traditional & Roth Options + Employer Match
• Employee Assistance Program
• Hotel Travel Discounts for Associates & Family
• Exclusive Discounts on Travel, Entertainment & Retail
• Training & Professional Development Programs
• Exciting Career Advancement Opportunities within a growing hospitality company

Join a team where your leadership, creativity, and passion for hospitality can make an impact every day.

Colwen Hotels is proud to be an Equal Opportunity Employer (EOE M/F/D/V).