Business Analyst II

WoodmenLife is looking to hire a Business Analyst II to join our team! The Business Analyst II (BA) is a leader and strategic partner, bridging business needs and advanced technical solutions, analyzing complex processes, and translating these into comprehensive requirements and actionable strategic plans.

Responsibilities:

• Lead thorough analyses of business processes, identifying strategic opportunities for improvement and automation and making the necessary changes to any documented procedures
• Collaborate with and lead cross-functional teams to develop and implement solutions that align with strategic business objectives
• Advise on the design, development, assessment, and implementation of organizational management projects, policies, and/or procedures
• Analyze data to identify trends, opportunities and potential risks
• Provide management with strategicsolutions to increase efficiency and achieve operational goals
• Acts as a change agent to foster a culture of continuous improvement
• Conduct feasibility studies and cost-benefit analyses to evaluate potential projects, focusing on strategic alignment and impact
• Be a subject matter expert (SME) across multiple areas of focus to provide guidance on potential work being introduced and for the lean business case. Understanding upstream and downstream impacts
• As the SME of area of focus, partner with and lead Agile teams to define requirements and test cases
• Validate that a solution based on the requirements will meet customer needs and achieve the business objectives
• Partner with Agile team to identify test cases that meet the User Acceptance Testing
• Mentor and guide junior business analysts
• Perform other duties as assigned by management

Requirements:

• Proven experience as a Business Analyst, with 4+ years of experience in business analysis, business operations, or similar roles
• Ability to identify and implement opportunities for business improvement
• Ability to document and apply business requirement guidelines to team projects
• Proficiency in cross-team and client collaboration
• Strong understanding of business processes and systems, with the ability to see the big picture and consider multiple perspectives
• Ability to elicit information through interactions and observations and then translate those into meaningful requirements for solutioning
• Ability to write simple queries and sample/select large data sets from disparate data sources using SQL or other tools
• Ability to obtain skills and knowledge of analysis, design and construction methods, trends, and practices
• Results-oriented self-starter with ability and willingness to learn how systems and processes work and why they work the way they do
• Possess a strong understanding of the uses and operation of systems and provide support of those systems to business users while serving their assigned areas
• Excellent written and verbal communication and customer service skills, including the ability to interact effectively with a diverse group (management, technical staff, and subject matter experts). Demonstrated ability to work in a team environment and with business customers
• Excellent negotiation skills. Exhibits courage to challenge requests and positively offer alternative solutions
• Strong logical thinking. Excellent problem-solving and analytical skills
• Well-organized with time management skills
• Ability to provide seamless, trustworthy, attentive, and resourceful (S.T.A.R.) customer service
• Ability to engage well with others and passionate about providing an exemplary customer experience