Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
About the Role
We are seeking highly skilled Chartered Accountants with 2 to 3 years of experience, preferably with Big 4 and industry experience, to join our Financial Reporting & Technical Accounting team.
This team will be responsible for ensuring compliance with multiple GAAPs, handling complex accounting matters, and managing reporting requirements for our global entities.
Key Responsibilities
1. Technical Accounting & GAAP Compliance (US GAAP & IFRS)
Ensure compliance with US GAAP for the consolidated financial statements of the Company.
Analyse and evaluate differences between US GAAP and local GAAP (Ind AS, IFRS, German GAAP, French GAAP) and provide appropriate accounting guidance.
Support accounting evaluations for complex transactions under US GAAPs and IFRS
Provide technical accounting support on new accounting standards, changes in reporting requirements, and policy updates.
2. Financial Reporting & SEC Compliance
Assist in the preparation and validation of 10-K filings, including disclosures review and compliance with SEC reporting requirements.
Ensure accurate and timely reporting compliance.
Apply a strong foundation in GAAP accounting, P&L analysis, and corporate finance concepts. SaaS industry experience is highly preferred.
Prepare close decks and presentations for management and senior finance leadership.
3. Audit Coordination & External Stakeholder Management
Act as a key liaison for external auditors for standalone and consolidated audits.
4. Equity Accounting
Manage accounting for stock-based compensation plans, including ESOPs, ESPPs, and RSUs.
Ensure accurate recognition, valuation, and reporting of stock-based compensation expenses.
5. Process improvements and system integrations
Drive system and process adoption across the finance organization through effective change management strategies.
Drive the implementation, optimization, and integration of financial systems (e.g., ERPs like NetSuite, and supplementary tools like BlackLine or Workiva).
Oversee financial data architecture, ensuring accurate data flows, system syncs, and data integrity across all integrated platforms.
Identify and implement initiatives to accelerate the close process and improve accuracy.
Act as the primary advocate for AI adoption within the finance department, developing governance frameworks for AI use and training staff on how to effectively prompt and utilize AI financial assistants.
Spearhead initiatives leveraging Generative AI (such as Gemini, Claude or custom LLMs) to automate the drafting of financial reports, management commentary, and routine variance analysis narratives.
Chartered Accountant (CA) with 2-3 years of post-qualification experience, preferably with Big 4 firm and industry experience.
Strong knowledge of US GAAP, IFRS, and Ind AS; exposure to German and French GAAP is an added advantage.
Experience in financial reporting, technical accounting, and regulatory compliance.
Prior experience in handling external audits and statutory reporting.
Familiarity with SEC reporting, 10-K filings. Added advantage of having worked with Workiva.
Proficiency in ERP systems, preferably NetSuite, with expertise in master data management and system controls. Added advantage of having worked with Equity Edge.
Strong analytical skills, attention to detail, and ability to handle complex accounting matters.
Excellent communication skills and ability to coordinate with internal and external stakeholders across multiple geographies.
Why Join Us?
Be part of a dynamic, high-growth SaaS company with a global presence.
Work on complex, multi-GAAP financial reporting in a challenging yet rewarding environment.
Collaborate with experienced professionals and drive impactful financial decision-making.
Competitive compensation and career growth opportunities
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
