Process Reengineer, NCT

Job Title: Process Re Engineering, Analyst NCT

Location: Bangalore, India

Role Description

• We are seeking a highly driven and strategic transformation professional to join our Digital Transformation team within IB CPO & CB. The role will focus on driving enterprise-wide process reimagination initiatives across operations, technology, and service functions through process optimization, intelligent automation, data-led transformation, and emerging AI capabilities.

• The ideal candidate will bring strong consulting-style problem solving, operational transformation expertise, stakeholder management capabilities, and hands-on experience in redesigning complex banking processes into scalable, future-ready operating models.

• Operations Control- Securities activation

What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy

• Gender neutral parental leaves

• 100% reimbursement under childcare assistance benefit (gender neutral)

• Sponsorship for Industry relevant certifications and education

• Employee Assistance Program for you and your family members

• Comprehensive Hospitalization Insurance for you and your dependents

• Accident and Term life Insurance

• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Transformation & Process Reimagination

• Lead end-to-end transformation initiatives across IB and CB operations and enterprise functions.

• Conduct current-state assessments, process diagnostics, and value stream analysis to identify inefficiencies, control gaps, and optimization opportunities.

• Drive process reengineering and target operating model (TOM) design initiatives focused on standardization, automation, scalability, and client experience enhancement.

• Develop strategic transformation roadmaps with measurable business outcomes and implementation plans.

• Lead workshops with business, operations, product, and technology stakeholders to define future-state solutions.

Process Discovery & Operational Excellence

• Utilize Lean Six Sigma methodologies to identify waste, streamline workflows, reduce manual effort, and improve operational efficiency.

• Perform process discovery and process mining activities to uncover operational pain points and process variances.

• Drive data-backed decision making through KPI analysis, productivity insights, and operational metrics.

• Support business case creation including benefits realization, cost optimization, and ROI analysis.

Digital & Intelligent Automation

• Identify opportunities for workflow digitization, intelligent automation, and AI-led transformation.

• Partner with technology and engineering teams to define scalable automation and workflow orchestration solutions.

• Contribute toward adoption of Agentic AI capabilities, AI-assisted operations, and next-generation intelligent workflow models.

• Evaluate opportunities for integrating AI/ML, NLP, GenAI, and digital copilots into operational processes.

Business Analysis & Solution Design

• Prepare Business Requirement Documents (BRDs), user stories, process maps, solution requirements, and functional specifications.

• Translate business requirements into actionable transformation and technology solutions.

• Support UAT planning, implementation tracking, and change management activities.

Stakeholder & Program Management

• Manage senior stakeholder engagements across Operations, Technology, Product, Risk, and Transformation teams.

• Present transformation findings, strategic recommendations, and executive-level updates to leadership forums.

• Drive cross-functional collaboration across global and regional teams.

• Ensure governance, milestone tracking, and risk/dependency management across transformation pr

Your skills and experience

• 0 – 3 years of experience in Banking Operations, Consulting, Digital Transformation, or Process Excellence roles.

• Strong experience in process reengineering, transformation delivery, and operating model redesign.

• Hands-on experience in Lean Six Sigma / Operational Excellence methodologies.

• Expertise in process discovery, process mapping, and value stream analysis.

• Strong business analysis skills including BRD preparation and requirement gathering.

• Excellent stakeholder management and executive communication capabilities.

• Strong analytical and problem-solving skills with ability to structure complex transformation problems.

Preferred / Good to Have

• Exposure to Agentic AI, Generative AI, intelligent workflow solutions, or AI-assisted operational transformation.

• Experience with automation tools, workflow platforms, or process mining tools.

• Understanding of banking products and operations including payments, reconciliations, billing, audit confirmations, trade operations, or client servicing.

• Technical understanding of APIs, workflow orchestration, automation architecture, or low-code platforms.

• Development or scripting knowledge (Python, SQL, VBA, Power Platform, etc.) will be an added advantage.

• Experience working in global delivery or large-scale enterprise transformation programs.

Preferred Qualifications

• Bachelor’s degree in Engineering, Business, Finance, or related discipline.

• Lean Six Sigma Green Belt / Black Belt certification preferred.

• MBA or equivalent transformation/strategy experience is a plus.

How we’ll support you

• Training and development to help you excel in your career

• Coaching and support from experts in your team

• A culture of continuous learning to aid progression

• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.