Senior DevOps Engineer - CI/CD & Kubernetes Platform

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. They are seeking a Senior DevOps Engineer to serve as a technical liaison between Cloud Operations and Engineering, focusing on deployment and release infrastructure while ensuring effective tool functionality.

Responsibilities:

• Own and resolve complex technical issues within the CI/CD pipeline and cloud infrastructure without escalating to engineering
• Lead investigations into failed upgrades and orders, identifying root causes in Jenkins, GitHub, and Terraform configurations
• Maintain and optimize deployment tooling to ensure high availability and seamless release cycles
• Utilize elevated system access to perform deep-level debugging across Windows and Linux environments as well as CI/CD, version control, and cloud orchestration tools
• Identify recurring failure patterns in the new order and release process, document, and suggest permanent fixes to Engineering via JIRA

Requirements:

• Approximately 5 years of hands-on experience in DevOps, SRE, or Tooling Engineering
• Deep understanding of AKS, Kubernetes and Argo CD
• Advanced proficiency in Terraform
• Extensive experience with Jenkins pipelines and GitHub
• Strong troubleshooting skills in both Windows and Linux environments via CLI
• 3 years experience at the Engineer Two level or 5 – 8 years total experience
• Bachelor degree or equivalent experience
• Master degree or equivalent experience
• Experience managing secrets and sensitive configurations within a high-access environment
• Proficiency in Python, Bash or similar scripting language to automate 'self-healing' scripts for common pipeline failures and enhance/automate common intra-team tasks
• CKA (Certified Kubernetes Administrator) or HashiCorp Terraform Associate
• Familiarity with observability tools (e.g., Prometheus, Grafana, or ELK stack) to preemptively identify upgrade bottlenecks