Salesforce Business Analyst

AllCloud is a leader in amplifying organizations’ cloud potential through AI, specializing in AWS and Salesforce implementations. The Salesforce Business Analyst will lead client engagements, gather and analyze business requirements, and oversee Salesforce project implementations, integrations, and custom development. This role involves facilitating workshops, documenting user stories, managing feedback loops, and configuring Salesforce systems to ensure customer success.

Responsibilities:

• Facilitate business process review workshops and perform a detailed analysis of client business requirements
• Responsible for the evaluation and breakdown of business requirements into User Stories with level of effort, pros / cons, best practices and recommended approach
• Responsible for the documentation of User Stories including Acceptance Criteria, Assumptions & Constraints, Size, Priority, and recommended solution
• Create project deliverables such as business requirements, solution design, functional specifications, and report of findings
• Responsible for managing the Feedback Loop for completed User Stories through Build
• Configure Salesforce systems using declarative functionality and framework
• Manage technical teams for Force.com development and integrations to other business applications
• Migrate data from customer legacy systems using Salesforce data migration tools
• Responsible for managing and leading User Acceptance Testing including the strategy, implementation, reporting, and management of the end-user testing
• Develop a training curriculum and deliver end-user training

Requirements:

• 2+ years as a Salesforce Business Analyst or Salesforce Configuration
• 2+ years of the platform- or solution-architecture experience in a custom-system development environment for a medium- to large-sized organization
• 2 + years if marketing cloud experience
• Excellent knowledge of Salesforce: Salesforce Platform / Sales Cloud / Service Cloud / Community Cloud, advanced Configuration, security/permissions Mgt, data Migration, data Model
• Familiar with Apex & Visualforce/Lightning Components design considerations
• Experience in Agile project methodology including backlog management, user story & acceptance criteria, sprint planning, etc
• Salesforce Administrator, required
• Salesforce Advanced Administrator, required
• Salesforce Platform App Builder, required
• Salesforce Sales Cloud Consultant, required
• Salesforce Service Cloud Consultant, required
• Agile Certifications, preferred