Business Systems Analysis Manager - Partner Incentives

Cisco is a leading technology company that focuses on revolutionizing how data and infrastructure connect in the AI era. The Business Systems Analysis Manager will design and scale partner incentive platforms, collaborating with cross-functional teams to drive growth and improve strategic decision-making processes.

Responsibilities:

• Incorporate AI capabilities by interpreting AI-generated insights, demonstrating AI tools for advanced data analysis, and improving strategic decision-making processes
• Partner with business sponsors, architects, and operational teams to gather, refine, and document requirements
• Perform data analysis, process simplification, and platform configuration to deliver scalable solutions
• Collaborate with technical architects and development leads to define and document system capabilities and features
• Build and run user stories, solution blueprints, and functional testing (including regression and progression automation)
• Solve and resolve end-user, partner, and support team issues
• Conduct post-project evaluations to identify improvements and growth opportunities
• Assess risks, dependencies, and downstream impacts while reporting project status to team members
• Apply Agile methodologies, standards, and documentation practices for automation and system maintenance

Requirements:

• Bachelor's degree in Computer Science or relevant Engineering field with strong Computer Science fundamentals and 12+ years of professional experience in designing and building applications
• Hands-on experience with big data in Oracle and Snowflake
• Experience with incentive management, including business processes, data, and architectural concepts related to partner compensation models
• Master's degree in Computer Science or relevant Engineering field with strong Computer Science fundamentals and 10+ years of professional experience in designing and building applications
• Experience with Varicent ICM and GenAI capabilities
• Familiarity with AI concepts, tools, and their application in business analysis
• Ability to interpret and validate AI-generated data and recommendations
• Good understanding of N-Tier architecture concepts and their influence on build, development, and deployment
• Validated experience in incubating, conceptualizing, planning, crafting, and leading ground-breaking projects
• Strong knowledge of Agile development methodologies
• Superb communication, organizational, and collaboration skills to thrive in a team-driven environment