Principal Product Manager - AI Restaurant Experience

Owner.com is an AI-native system designed to help local business owners, particularly in the restaurant industry, succeed. They are seeking a Principal Product Manager to build the AI-native operator experience for restaurants, focusing on operational workflows and technical integrations.

Responsibilities:

• Make outcomes the product for operators. Synthesize what outcomes have been driven, recommend the next best action with a clear why and how, and provide a one-tap path to get it done
• Spend meaningful time with restaurant owners and frontline teams to build deep operator intuition and translate it into shipped product
• Productize playbooks into personalized actions based on each restaurant’s data, configuration, and operating context
• Ship high-impact closed-loop playbooks that turn signals into clear recommendations and one-tap actions. Examples include profit-aware demand capture, self-optimizing menus, dynamic specials that fill slow dayparts, reputation automation, and win-back plays for high-value guests
• Own the foundations for orders, menus, integrations, and reliability so the product is trustworthy at scale

Requirements:

• 8+ years product management experience (or equivalent building experience), with a track record of shipping
• Strong operator empathy and customer obsession. You build conviction by spending time with customers
• AI product instincts grounded in real operations. You think in loops and care about quality and iteration
• Technical depth and strong engineering partnership. You can reason about systems, data flows, and reliability
• Strong judgment and prioritization. You can balance speed, correctness, and long-term maintainability