Sr. Program Manager - FM Projects & Initiatives

CBRE is a leading global real estate services and investment firm. As a Senior Program Management Consultant, you will lead and deliver complex program management initiatives to support strategic business objectives, requiring strong leadership and project management expertise.

Responsibilities:

• Partner with key stakeholders to define project timelines, objectives, deliverables, and success metrics
• Develop recommendations and implement organizational processes and procedures to improve program effectiveness
• Lead the execution of initiatives and operational maintenance programs that cross area boundaries and/or multiple years
• Regularly collaborates with procurement team to execute RFPs and other service/pricing strategies
• Single point of contact responsible for understanding program scope, delivery method, identification of risks/mitigation strategies, vendor availability and procurement strategies
• Regularly collaborates with Facility Management and internal stakeholders to align on scope, schedule, and sequence of delivery
• Accountable for programmatic client facing reporting to maintain transparency of progress, completion and overall spend
• Collaborate with operations and client teams to drive consistency of service delivery
• Review business requirements and documentation from multiple sources to identify, manage, and resolve cross-initiative dependencies while ensuring consistency in approach
• Lead medium- to large-scale cross-functional projects and programs from initiation through completion using established project management methodologies
• Facilitate the development of project charters, integrated project plans, and timelines
• Monitor project schedules, identify risks and roadblocks, and ensure issues are resolved or escalated appropriately
• Conduct regular project status meetings and provide updates on active and upcoming initiatives
• Collaborate with project teams to develop solutions and successfully manage implementation activities through project completion
• Prepare and present status reports, project dashboards, and updated Gantt charts to stakeholders
• Continuously identify opportunities to improve processes, enhance project delivery, and achieve departmental objectives
• Mentor and coach team members by sharing subject matter expertise and best practices
• Model CBRE's RISE values and foster collaboration, consensus-building, and positive stakeholder relationships
• Influence customer, operational, project, and service-related activities across multiple teams
• Communicate complex, sensitive, or difficult information effectively to various audiences
• Solve unique business challenges using both standard project management practices and innovative approaches
• Drive continuous improvement by exploring new methods and solutions beyond existing processes

Requirements:

• 8–10 years of relevant program or project management experience required
• Equivalent combinations of education and experience will be considered
• Strong ability to analyze information from multiple sources and exercise sound judgment
• Demonstrated ability to develop innovative solutions and challenge existing approaches
• Advanced proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Excellent organizational, problem-solving, and analytical skills
• Strong financial and mathematical aptitude, including the ability to perform percentage, ratio, and other business-related calculations
• Experience coaching, mentoring, and developing team members
• Ability to manage complex projects and solve unique business problems with broad organizational impact
• Excellent communication and stakeholder management skills
• Proven ability to influence and collaborate effectively across cross-functional teams
• Bachelor's degree preferred
• Professional certifications such as PMP, LEED AP, or CMM are preferred
• Strategic thinker with a continuous improvement mindset
• Strong leadership presence with the ability to build consensus and drive results
• Adaptable and comfortable working within broad guidelines while managing ambiguity
• Skilled at balancing competing priorities in a fast-paced environment