Lead Product Manager

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. They are seeking a highly motivated Lead Product Manager to own the logged-out SurveyMonkey website capabilities and platform, defining the strategy for an AI-first platform that enhances user acquisition and self-serve revenue.

Responsibilities:

• Drive the product vision and strategy for the marketing website, defining the problem space and identifying high-leverage opportunities to transform user acquisition
• Work closely with engineering, design, and other cross-functional partners to develop, launch, and iterate on customer-facing web products and the internal tech stack. Translate strategy into clear requirements and decisions that maintain momentum
• Partner with engineering leadership to identify and bridge gaps in our web architecture. You will ensure our technical stack is not just scalable, but a competitive advantage that enables rapid, decentralized experimentation and delivery
• Define and track KPIs that reflect the health of the web platform, core web vitals, and user acquisition. Use data, experimentation, and competitive research to surface opportunities and prioritize high-impact efforts
• Evaluate, implement, and govern AI solutions to increase speed to customer value. You will define the standards for agentic-readiness and educate the organization on AI-first transformation
• Shape company-wide strategy by influencing cross-functional decisions and partnering with leadership to drive board-visible business impact
• Navigate complex trade-offs between marketing, technical SEO, and product conversion, aligning multiple stakeholders to maintain a unified, multi-year web vision
• Deeply understand our target customers. Conduct market research, identify industry trends, and provide competitive analysis
• Define and evangelize best practices for experimentation, AI governance, and product-led growth (PLG) that elevate the performance of web and product teams across the organization

Requirements:

• 7+ years of experience in Web Product Management (SaaS / PLG preferred) delivering significant business impact through web platforms
• 4+ years of experience designing, implementing, and analyzing A/B and multivariate tests
• A deep curiosity about what motivates users to engage and convert, using that empathy to build web experiences that solve their problems
• High AI fluency with experience launching agents, automating workflows, and improving website agentic-readiness
• A strong understanding of web technologies and content management systems, alongside expertise in data analysis using tools like Amplitude or Eppo
• Product instincts matched by technical depth; you collaborate closely with engineering and design to architect scalable systems and navigate complex trade-offs
• A leadership style rooted in ownership and empathy. You inspire trust, drive accountability, and elevate the people and products around you