Senior Director, Strategy & Product Management

Censis Technologies, Inc. is a leader in surgical asset management systems for the sterile processing industry, committed to innovation and operational performance in healthcare. The Senior Director, Strategy & Product Management will lead the transformation of their SaaS platform into an AI-driven command center for hospital sterile processing operations, owning product strategy, roadmap, and cross-functional collaboration to drive adoption and growth.

Responsibilities:

• Product Transformation & Roadmap Ownership
• Visionary Leadership: Completely overhaul the current product roadmap. Move beyond simple tracking to predictive analytics, automated compliance and decision support
• Customer-Centric Innovation: Spend significant time in the field to translate customer pain points into software features that delight users
• Agile Execution: Lead the product management team in a high-velocity environment, ensuring the engineering backlog is ruthlessly prioritized for rapid execution and maximum market impact
• Operational Excellence
• Pricing & Packaging: Optimize SaaS pricing models to reflect the value of operational efficiency and risk mitigation
• Cross-Functional Synergy: Partner with Sales and Marketing to arm them with value propositions that wins in the hospital space
• Key Performance Indicators: Own key metrics e.g. LTV, CAC, NRR, ARR, Churn
• M&A
• Buy vs. Build Analysis: Continuously evaluate the competitive landscape. Identify tuck-in acquisitions or strategic partnerships that provide immediate technological advantages or market access
• Deal Execution: Work alongside executive leadership to perform due diligence, develop integration plans, and ensure that acquired assets deliver immediate value to our core SaaS offering
• Market Positioning: Define the long-term moat for the business, ensuring our product strategy aligns with shifting healthcare reimbursement models and regulatory requirements

Requirements:

• 10 to 15 years of experience in product management or product leadership within a SaaS, B2C application or enterprise software company
• 3 to 5 years leading product managers and product leadership directly
• Proven ownership of an external-facing software product actively used by non-technical, paying customers in a hospital setup
• Demonstrated track record driving engagement, retention, and product-led revenue outcomes
• 5+ years of M&A experience, including buy-versus-build analysis, due diligence, and integration planning
• Strong cross-functional experience partnering with Engineering, Sales, Customer Success, and Marketing
• Experience defining product strategy, owning a roadmap, and launching new capabilities successfully to market
• Solid understanding of agile methodologies and SaaS product development practices
• Bachelor's degree required; Computer Science, Engineering, or Business preferred
• Experience collaborating on product packaging, positioning, and monetization strategies is a plus
• Familiarity with enterprise B2B buying dynamics and customer success motions is a plus
• An MBA or advanced degree is highly preferred