Senior Data Engineer - Managed Services

3Cloud is a company that values experimentation and teamwork, seeking individuals who are ready for growth and challenges. The Senior Data Engineer will support client Azure Data platforms, consult on Microsoft Azure solutions, and design data-driven solutions across various industries.

Responsibilities:

• Support of client’s Azure Data platform and Power BI Environment, including response to any escalations while helping to analyze and resolve incidents for customers environment
• Consult, develop and advise on solutions in Microsoft Azure with tools such as SSIS, SSRS, SSAS, Synapse, Data Factory, Databricks, Data Lake, Data Warehouse
• Consult, develop, and advise on Power BI, including report development and modeling
• Consistently learn, apply, and refine skills around data engineering and data analytics
• Design and deploy data pipelines, models, and data driven solutions for clients in various industries
• Understand and work with customer on licensing involving Microsoft data solutions, and understand the limits/advantages of each licensing platform
• Preparing Data Analytic solutions for customers including importing data from multiple sources, performant star schema data models to be ingested via Power BI, and report and dashboard development
• Communicate ticket status information to all associated parties and escalate cases as appropriate
• Interact with clients to identify issues, troubleshoot expediently, and follow up on issues via e-mail, ticketing system, and phone calls. Communicate technical issues and solutions with clients in business terms
• Configure, administer, tune and develop client’s data environment based on contracted services
• Create and maintain updated documentation for each client’s environment
• Promote best practices for clients and internally to enhance and improve organizational processes
• Participate in recurring discussions with clients to review current issues and to propose possible solutions
• Collaborate with team members and client stakeholders to ensure our solutions align to our client’s needs

Requirements:

• Bachelor's degree in Computer Science, Mathematics, or related field, or equivalent certification
• Experience working in a support role and understanding standard support processes (i.e. ITIL)
• 5+ years architecting, implementing, and supporting solutions on the Microsoft Azure and Fabric tool stacks for Data & AI (ADF, SQL DW, Azure Synapse, Azure Databricks, Microsoft Fabric Data Engineering, Microsoft Power BI)
• Strong proficiency in Enterprise Data Warehousing, Semantic Models, Data Lake Architecture, and Metadata-driven ETL processes is required
• Strong verbal and written communication skills
• A passion for problem solving and learning new technologies
• Client relationship skills and experience managing vendors
• Ability to work in a fast paced, rapidly changing environment
• Strong desire for personal development and learning, including commitment to continuously upgrading your technical skills as the data landscape change
• Work remote, but not alone – with a team filled top to bottom with data analytics professionals
• Working familiarity with DevOps/ DataOps, for example experience delivering work using git-based source control and automated deployment pipelines
• Working familiarity with AI/ Machine learning use cases on the Microsoft tool stacks for Data & AI