Oxford Instruments GmbHRemote
Field Service Engineer I (PT)
United States of America
Full Time
1 week ago
$90,000 - $110,000 USD
H1B Sponsor Likely
Key skills
Plasma etch and deposition systemsRIECVDICPICPCVDALEALDVacuum technologiesTurbo pumpsCryo pumpsRoughing pumps208V electrical systems24V control subsystemsRF power componentsVacuum leak detectorsRF power metersDVMsLCR metersMultimetersMegohm metersMechanical schematics interpretationPneumatic schematics interpretationElectrical schematics interpretationPlumbing diagrams interpretationRF theoryInductively coupled plasma systemsSemiconductor processesBrooks platformsPfeiffer/Edwards pumping systemsMKS componentsCalibration of APCsCalibration of MFCsTurboAgileCommunication
About this role
Oxford Instruments is committed to accelerating breakthroughs that enhance the future of the world. They are seeking a Field Service Engineer to deliver technical support, installation, and maintenance for plasma etch and deposition systems while ensuring customer satisfaction and advancing semiconductor technologies.
Responsibilities:
- Lead the installation and commissioning of advanced plasma etch and deposition systems (RIE, CVD, ICP, ICPCVD, ALE, ALD), ensuring full compliance with customer specifications, cleanroom standards, and process readiness
- Execute scheduled and emergency maintenance with precision. Diagnose root causes beyond surface-level symptoms and validate repairs against stringent vacuum tolerances, leak-up rates, and process benchmarks
- Build trust and long-term relationships through responsive communication and hands-on training. Empower customers to operate and maintain systems confidently across key processes
- Resolve complex hardware, and software issues using specialized tools (vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters). Provide remote support when needed to minimize downtime and maximize uptime
- Calibrate critical components (AMUs, RF Generators, APCs, MFCs) and implement performance-enhancing upgrades (turbo pumps, PLCs, breakers) to ensure optimal system reliability and throughput
Requirements:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field
- Equivalent hands-on experience in semiconductor equipment service may substitute
- 3–5 years of field service experience in the semiconductor industry, with a focus on plasma etch and deposition systems
- Familiarity with cleanroom operations and safety protocols
- Hands-on experience with vacuum technologies: turbo pumps, cryo pumps, roughing pumps
- Skilled in troubleshooting 208V electrical systems and 24V control subsystems
- Proficient with diagnostic instruments: Vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters, megohm meters
- Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams
- Strong understanding of RF theory and inductively coupled plasma (ICP) systems
- Familiarity with semiconductor processes: RIE, PECVD, ICP, ALD
- Hold a valid driver's license and safe driving record, passport, and ability to travel independently
- Must be physically agile and comfortable working in confined or awkward spaces
- Capable of independently lifting and handling equipment weighing up to 50 lbs
- Able to commit to extensive weekday travel to support customer installations and service needs, Monday through Friday
- Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components
- Knowledge of calibration and optimization of APCs and MFCs
- Strong manual dexterity and ability to maintain a clean, organized workspace in cleanroom attire
- Proactive problem-solving and openness to continuous learning
- Effective communicator with strong listening skills
- Adaptable to evolving technologies and customer needs
- Comfortable working independently or as part of a team