Massage Therapist - Coachlight Clinic

At Coachlight Clinic our core values center around delivering effective, results-driven treatments while ensuring an outstanding experience for our guests. In collaboration with Des Moines Plastic Surgery, we have been providing medical aesthetic treatments across Des Moines and greater Iowa for over 15 years, earning the reputation as a trusted leader in the industry. Our expert providers operate under the medical direction of Dr. David Robbins of Des Moines Plastic Surgery, the only quadruple board-certified plastic surgeon in Iowa.

We are seeking a Licensed Massage Therapist to join our growing team. This role is ideal for a skilled, compassionate therapist who values holistic wellness and enjoys working in a collaborative, upscale clinical environment. You will deliver high-quality massage therapy services while supporting Coachlight’s mission of helping clients look, feel, and live their best.

Work Schedule:

Full time Monday - Friday and every other Saturday.

Monday: 11:00 AM - 7:00 PM

Tuesday: 11:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM (every other weekend, taking one day off the following week)

Qualifications:

• High School diploma or the equivalent required
• Have and maintain a current state license in massage therapy in Iowa
• Minimum one year experience providing massage services in a salon or luxury spa environment
• Proficient in all components of massage therapy, e.g., anatomy, physiology, body mechanics and various types of massage
• Excellent personal appearance and communication skills with a friendly, congenial personality
• Ability to work in a high-volume, busy service environment while maintaining composure and focus on the client
• Computer/phone/typing experience required
• Trustworthy and responsible
• Excellent telephone etiquette
• Warm, enthusiastic and hospitable personal manner
• Good organizational skills and detail orientation
• Confidence in abilities and experience in dealing with client relations
• Ability to convey a positive attitude in dealing with others, whether clients or staff members

Responsibilities:

• Provide consistent professional massage treatments in accordance with spa protocols and accepted certification practices
• Be flexible with your schedule, supporting the needs of the spa
• Attend regular department meetings
• Stay current on the latest thinking pertinent to the massage treatment and become well-versed and trained in its application
• Explain products and reasons for the prescribed body treatment to clients

• Prepare massage equipment and supplies daily as directed
• Maintain supply and treatment areas as directed
• Submit supply requests to the Clinic Manager in a timely fashion to ensure proper product availability for clients
• Ensure a pleasant visit for each client and maintain effective client relations
• Be a patient, courteous listener, and treat all sensitive personal medical information on clients in strictest confidence
• Be knowledgeable and informed regarding all spa, general clinic and spa programs and services

• Maintain the cleanliness and neatness of the massage areas and spa facilities as directed
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures

• Report for scheduled shifts promptly and be prepared for work
• Work cooperatively and professionally with all departments

• Promote positive client relations for all clients by providing prompt, courteous and efficient service
• Maintain personal appearance and grooming standards consistent with the management’s standards
• Report any problems incurred immediately to the Clinic Manager
• Work diligently to support the Coachlight Skin Clinic & Spa hospitality and team philosophy throughout the facility
• Comply with all departmental and company policies including HIPAA
• Maintain confidentiality of all Coachlight Skin Clinic and Spa proprietary information
• Promote positive client relations for all clients by providing prompt, courteous and efficient service
• Resolve client complaints in a manner which promotes positive client relations
• Maintain accurate property information through daily use of email and other forms of communication
• Open the spa by coming in early at least once per week and help close down the spa at the end of your shift.

What we offer:

• Competitive compensation
• Health & Dental Benefits
• 401(k) Matching
• Supportive, collaborative work culture
• Consistent schedule and strong client demand
• Opportunity to work alongside medical and wellness professionals
• Aesthetic industry perks
• A beautiful, modern clinic and spa setting

Coachlight Clinic is part of Cosmetic Physician Partners. CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.