Director of Operations

Role Overview

• The primary responsibility of the Director of Property Operations is to implement property management strategies and initiatives in accordance with established goals and objectives.
• Oversee the day-to-day operational activities for all properties within their affordable housing portfolio and ensure that all personnel are fully supported, trained, and embrace Monroe Group’s mission.
• Working closely with the Vice President to refine and implement property management strategies that best support and promote the Monroe Group’s mission.
• Maximize the operating efficiency and financial performance of the portfolio by identifying strategic and tactical initiatives.
• Create and maintain professional and supportive environments at all properties within the portfolio.

Requirements

• Bachelors Degree
• A minimum of 15 years of progressively responsible experience in property management, with working knowledge of affordable housing.
• Minimum of 10 years of experience in a senior management role.
• Proven leadership skills, with the ability to plan and manage change.
• Previous experience with multi-family renovation projects is preferred.
• CPM & COS designation or process preferred.
• Experience in developing and overseeing complex budgets.
• Strong organizational development skills with the ability to align goals with projected growth
• Strong computer skills, including knowledge of property management software.
• Excellent verbal and written communication skills.
• A proven record of providing excellent internal and external customer service.
• Travel to all sites required; valid driver’s license and vehicle required.