Server AM - PT
Tempe, Arizona, United States of America
Full Time
1 week ago
About this role
Omni Tempe Hotel at ASU
Located at the corner of University and Mill, Omni Tempe Hotel at ASU sits at the center of Tempe’s energy, creativity, and growth. As the flagship hotel of the city’s revitalized downtown, we offer more than 36,000 square feet of stunning indoor and outdoor event space, four signature dining outlets, a rooftop pool deck with unbeatable views, and 330 beautifully designed guest rooms overlooking the ASU campus and Tempe skyline.
What truly sets us apart is our people. At Omni Tempe, we’re building a team of warm, passionate professionals who believe that hospitality is about creating moments that matter. Whether you’re just beginning your career or taking your next big step, you’ll find mentorship, growth, and purpose here.
Join us and be part of something extraordinary. Help us shape the future of hospitality in the heart of Tempe.
Overview:
As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team.
Responsibilities:
· Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
· Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
· Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
· Complete station set-up and breakdown/side-work.
· Polish and clean all water glassware on assigned station during each shift.
· Take food and beverage orders and upsell as often as possible.
· Be pleasant, smile and greet all guests using surnames when obtained.
· Send orders using MICROS systems.
· Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.
· Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
· Present accurate check to guests and process payment.
· Assist in seating guests and answering phones for restaurant as needed.
· Cross train among other food and beverage outlets as needed.
· Perform any other duties as assigned by the restaurant manager.
Qualifications:
· Minimum 1 year of serving experience, high volume & casual environment preferred.
· Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
· Must have knowledge of wine, spirits, and beer.
· Must be able to work a variety of shifts, including weekends and holidays.
· Maintain a professional business appearance, attitude, and performance.
· Must have unexpired Food Handlers obtain upon hire.
· Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Located at the corner of University and Mill, Omni Tempe Hotel at ASU sits at the center of Tempe’s energy, creativity, and growth. As the flagship hotel of the city’s revitalized downtown, we offer more than 36,000 square feet of stunning indoor and outdoor event space, four signature dining outlets, a rooftop pool deck with unbeatable views, and 330 beautifully designed guest rooms overlooking the ASU campus and Tempe skyline.
What truly sets us apart is our people. At Omni Tempe, we’re building a team of warm, passionate professionals who believe that hospitality is about creating moments that matter. Whether you’re just beginning your career or taking your next big step, you’ll find mentorship, growth, and purpose here.
Join us and be part of something extraordinary. Help us shape the future of hospitality in the heart of Tempe.
Overview:
As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team.
Responsibilities:
· Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
· Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
· Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
· Complete station set-up and breakdown/side-work.
· Polish and clean all water glassware on assigned station during each shift.
· Take food and beverage orders and upsell as often as possible.
· Be pleasant, smile and greet all guests using surnames when obtained.
· Send orders using MICROS systems.
· Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.
· Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
· Present accurate check to guests and process payment.
· Assist in seating guests and answering phones for restaurant as needed.
· Cross train among other food and beverage outlets as needed.
· Perform any other duties as assigned by the restaurant manager.
Qualifications:
· Minimum 1 year of serving experience, high volume & casual environment preferred.
· Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
· Must have knowledge of wine, spirits, and beer.
· Must be able to work a variety of shifts, including weekends and holidays.
· Maintain a professional business appearance, attitude, and performance.
· Must have unexpired Food Handlers obtain upon hire.
· Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.