Dispatch Supervisor FT

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services.  Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely. 

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Join our team and see where the flight benefits take you.  

Job Summary:  

Responsible for assigning ramp teams to gates for loading, unloading and sorting baggage, bagroom operations and allocating equipment and supplies.  

Benefits:   

• Flight Privileges: Offered after 30 days for employees and eligible family members! 
• Bi-Weekly pay for hourly employees, with daily access to earned wages. 
• Paid time off – 2 weeks paid off, statutory holidays. 
• $300 available for HAS/PSA. 
• Exclusive discounts and additional wellness programs. 
• Eligible to receive annual performance bonuses as additional compensation.  

Job Duties:   

• Daily allocation and management of ramp and bagroom operations, including aircraft movement and loading, baggage movement, towing, and cargo operations. Marshal the aircraft on the ramp all arriving, departing and towed aircraft. 
• Allocate, track and sign out equipment and supplies. Load, unload, sort and transfer passenger baggage, airmail, freight and company material in and out of aircraft bins, belt loaders or baggage carts. 
• Conduct coaching and follow-up as it relates to equipment usage and task assignments.  
• Allocate ground service equipment   
• Monitor aircraft movements to identify potential issues and proactively develop solutions balancing our airline partner’s needs with our equipment, ground time, etc. to mitigate the impacts of off-schedule operations on our guests and our KPIs.  
• Collaborate with our airline partners in their control center, to ensure the best decisions are being made for safety and performance.  
• Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws. 
• Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity. 
• Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position. 
• Perform minor repairs to tools.  
• Responsible for ensuring direction is provided with challenges impacting baggage movement such as, but not limited to; baggage scanning, flight hold decisions, chargeback analysis, BIWIS operations, baggage recall, disputes, and delays.   
• Participate in staff briefings with the Airport's team at the start of every shift, outlining any challenges and opportunities.  
• Communicate operational performance feedback to the airline's management team and provide solutions to facilitate effective solutions.  
• Monitor future flights to look for potential issues and develop solutions and adjustments with special emphasis on delayed inbound and outbound bags with decisions made towards guests, staffing, equipment needs, available ground time, etc.   
• Provide operational feedback to the Duty Manager team regarding staffing opportunities.  
• Create and update crew planners.  

Qualifications:   

• High School diploma, GED or equivalent education.  
• Must be at least 18 years of age. 
• Must be able to obtain a fully cleared Restricted Area Identification Card. 
• Must be able to obtain a YYC D/A AVOP. 
• Possess a valid Driver’s License. 

Preferred Qualifications:   

• One + years of relevant work experience in the aviation or ground handling industry. 
• Proficient in PC based applications, task allocation software, inventory control software.  

Physical requirements:   

• Must be able to frequently lift, greater than 70lbs and constantly lift up to 70 lbs; Constantly push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend. 

Working conditions:   

• Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.  
• Must be able and open to work in outside weather conditions which may include severe seasonal elements. 

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status." 

Unifi Aviation Canada, Inc. As an equal-opportunity employer, we welcome and encourage applications from all qualified individuals. We are committed to creating a diverse, inclusive, and accessible work environment.  

“EOE, including disability/military veterans”