Junior Operations Client Partner

Company Description

Kick-start your career with NIQ

At NIQ, we are committed to shaping the next generation of talent through our Early Careers programs. As a global leader in consumer intelligence, we work with some of the world’s largest FMCG and retail companies, helping them understand consumer behavior and make data-driven decisions.

Our Warsaw hub is one of NIQ’s key Operations centers in Europe, bringing together international teams who collaborate daily with global clients. Joining our team means becoming part of a dynamic, multicultural environment where you will gain real-world experience, develop valuable skills, and build a strong foundation for your career.

Job Description

About the role

As a Junior Operations Client Partner, you will start your career in a role that combines client interaction, project coordination, and data-driven problem solving.

You will work closely with experienced colleagues and gradually develop your ability to support client projects, understand business needs, and contribute to delivering high-quality solutions.

This role is designed for recent graduates, offering structured onboarding, training, and continuous learning opportunities.

What you will do

• Support day-to-day interactions with clients, helping to respond to operational requests
• Work alongside experienced team members to understand client requirements and expectations
• Assist in coordinating projects, timelines, and deliverables
• Help translate client needs into clear internal tasks and follow up on progress
• Collaborate with multiple teams across Operations, Customer Success, and Sales
• Contribute to resolving client queries related to data, delivery timelines, or quality
• Participate in team meetings, project discussions, and client calls
• Support quality checks and ensure outputs meet expected standards

What you will learn

During your first months, you will build a strong foundation in:

• How global clients use data and insights to drive business decisions
• Project coordination and stakeholder communication
• Client service fundamentals and account management
• Data analysis and problem-solving in a real business environment
• Internal processes and tools used in international operations teams

You will gain hands-on experience working with real client data and develop skills that are highly valued across consulting, analytics, and client-facing roles.

Qualifications

What we’re looking for

• Recent graduate (Bachelor’s or Master’s degree)
• First experience in a client-facing environment (internship, part-time role, or academic project) is required
• Strong communication and analytical skills
• Interest in data, business operations, or client-facing roles
• Ability to work collaboratively in an international team
• Good organizational skills and ability to manage multiple tasks
• Proactive mindset and eagerness to learn

Languages:

• Fluency in English (essential)
• Additional languages (French, German, Italian, or Spanish) are a strong advantage

Additional Information

What you can expect from us

Structured learning & development

• Comprehensive onboarding and training program
• Buddy support and mentoring from experienced colleagues
• Access to LinkedIn Learning and continuous upskilling opportunities

International exposure

• Work in a diverse, multicultural team based in Warsaw
• Collaborate with global clients and stakeholders
• Develop cross-functional experience across operations teams

Career growth opportunities

• Clear development pathways within Operations, Customer Success, or Analytics
• Build a long-term career in a global organization

Flexible working model

• Hybrid setup: 2–3 days in the office, remaining days remote
• Fully equipped home office setup provided

Benefits & well-being

• Private medical care (Medicover)
• Multisport card (paid partially by the employee and by NIQ - optional) and benefit platform
• Life insurance and well-being support (EAP)
• Additional days off and flexibility for important life events

 

Application Process:

After submitting your application, our team will carefully review your profile. If selected, you will be invited to a phone screening, followed by an online assessment.

Candidates who successfully complete this stage will be invited to our office for a final on-site interview. This is a great opportunity to meet the team, experience our workplace, and learn more about life at NIQ.

We look forward to getting to know you and supporting you on the first steps of your career journey with us.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion