QA Automation Engineer II

QA Automation Engineer II

Job Description

Opportunity Summary

We are looking for an enthusiastic and dynamic individual with 3-5 years of experience to join Upland India as a QA Automation Engineer II for our Upland Panviva product. The individual will work on the quality and automation aspects of the product. 

Key Responsibilities

Design, develop, and maintain scalable, reliable, and reusable automation test frameworks.
Develop automated UI and API test suites using Playwright and Selenium to ensure comprehensive test coverage.
Design, execute, and maintain performance test suites to validate application scalability, stability, and reliability under varying workloads.
Analyze performance test results, identify bottlenecks, and collaborate with development teams to drive performance improvements.
Develop and maintain performance test scripts using JMeter, BlazeMeter, and k6, and monitor performance metrics using Grafana.
Participate actively in backlog refinement, sprint planning, and design discussions to define effective testing strategies early in the development lifecycle.
Validate new features, enhancements, and defect fixes prior to release.
Perform API testing using tools such as Postman and validate backend functionality.
Execute database validations using SQL against relational databases.
Collaborate closely with Software Engineers, Product Managers, DevOps, and fellow QA Engineers to ensure product quality throughout the software development lifecycle.
Contribute to continuous improvement initiatives by promoting automation best practices, quality engineering principles, and test optimization techniques.
Utilize AI-assisted engineering tools (such as GitHub Copilot or equivalent) to accelerate test development, optimize automation assets, and improve engineering productivity.

Technical Skills

The following skills are needed for this role.

Experience

·        3–5 years of hands-on experience in Quality Assurance with a strong focus on automation and performance testing.

Primary Skills

·        Strong hands-on experience with Playwright and Selenium automation frameworks.

·        Hands-on experience with JMeter, BlazeMeter, and k6.

·        Analyze test results and identify application, database, and infrastructure bottlenecks.

·        Proficiency in API testing using Postman or SOAP UI.

·        Experience validating application data using SQL, MySQL, or PostgreSQL.

·        Experience designing and executing Load, Stress, Spike, Endurance (Soak), and Scalability testing.

·        Familiarity with Docker, Kubernetes, and CI/CD pipelines.

·        Experience leveraging AI-powered engineering tools (e.g., GitHub Copilot or equivalent) to analyze requirements, accelerate automation development, optimize test scripts, improve maintainability, and support performance testing activities.

Secondary Skills

·        Strong troubleshooting and debugging skills.

·        Understanding of microservices architecture, containerized applications, and Kubernetes (AKS).

·        Experience working with CI/CD pipelines using Jenkins, Azure DevOps, or GitHub Actions.

·        Familiarity with Agile delivery methodologies, including Scrum and Kanban.

Soft Skills

·       Excellent analytical and problem-solving abilities.

·       Strong written and verbal communication skills.

·       Ability to collaborate effectively within cross-functional teams.

·       Customer-focused mindset with a commitment to delivering high-quality software.

·       Adaptability and willingness to embrace evolving technologies and engineering practices.

Growth Skills

·        Demonstrates ownership, accountability, and a strong commitment to quality.

·        Passionate about continuous learning and professional development.

·        Continuously seeks opportunities to improve automation coverage, testing efficiency, and engineering excellence.

·        Proactively adopts emerging technologies, including AI-assisted quality engineering practices, to enhance productivity and software quality.

Qualification

 A Bachelor’s degree in Computer Science or equivalent will be required for this role.  

This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.

About Panviva

Upland Panviva is a knowledge management platform built for customers and industries which are compliance driven, highly regulated and often, with complex business processes. Shifting knowledge into the digital age, Panviva also enables organizations to take an omni-channel approach in integrating IVR, chat bots, self-service portals, and many other channels. Most recently, we’ve added Nugget to our product which is a self-service bot empowering remote employees with instant answers, giving them extra time to deal with more complex issues for their customers.

Our R&D teams are primarily located in Melbourne Australia with our customers being enterprise level around the world. The team is small enough for employees to play a pivotal role in the development of our product, but we’re supported by a large global business meaning it’s also big enough for you to learn and develop your skills within an experienced team.

About Upland

Upland Software (Nasdaq: UPLD) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption.

Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.

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