Technical Product Manager

K&K Global Talent Solutions Inc. is an international recruiting agency that has been providing technical resources in the Canada and the USA region since 1993. They are seeking a Technical Product Manager to oversee security telemetry ingestion and manage SIEM/SOAR pipelines while coordinating with various teams to ensure compliance and performance metrics are met.

Responsibilities:

• Oversee the operational lifecycle for security telemetry ingestion, use case enablement, and platform availability
• Manage stability and performance of SIEM/SOAR pipelines
• Own service-level performance metrics: detection coverage, response timelines, workflow health
• Execute configuration, tuning, content management, and continuous quality improvement
• Coordinate cross-functional engineering, product, SOC, platform teams, and compliance groups
• Use various data sources to confirm that required logs are being provided. Assist clients in troubleshooting and improving security logging compliance
• Proficient in using various query languages (sql and application specific queries) to answer business questions
• Determine if clients are meeting minimum logging requirements and SEC attestation thresholds

Requirements:

• Deep knowledge and hands-on experience with Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) platforms
• Proficiency in managing the ingestion, normalization, and quality validation of security logs and telemetry from diverse sources
• Ability to develop, configure, tune, and manage detection content (e.g., rules, use cases) to enhance threat detection capabilities
• Expertise in using various query languages (e.g., SQL, Splunk SPL, Elastic DSL) to analyze security data and troubleshoot issues
• Strong understanding of logging requirements for various compliance frameworks (e.g., SEC attestation, industry standards) and ability to assist clients in meeting them
• Skilled in creating and maintaining detailed operational runbooks, Standard Operating Procedures (SOPs), and technical documentation
• Ability to effectively coordinate and collaborate with engineering, product, SOC, and platform teams on technical initiatives
• Advanced analytical and problem-solving skills to diagnose and resolve complex technical issues related to security platforms and data
• Capability to define, monitor, and report on technical service level performance metrics (e.g., detection coverage, response timelines)
• Experience in technically integrating security services and platforms for newly acquired entities
• Proficiency in leveraging Artificial Intelligence (AI) to drive innovation and efficiency within technical domains