Senior UX Designer / Researcher (Remote)

Ad Hoc LLC is a technology company that empowers organizations to deliver scalable, impactful digital services. As a Senior UX Designer / Researcher, you will lead design initiatives, influence UX processes, and collaborate with stakeholders to enhance user experiences for Veterans and their families.

Responsibilities:

• Strong influential skills to build relationships with team members, government and company stakeholders, and program management
• May lead cross functional efforts for delivery team members and team leads
• Navigates ambiguous requirements and environments to support delivery
• Leads the delivery of design work such as design initiative briefs, discovery artifacts, sketches, wireframes, UX flows, low and high fidelity prototypes, heuristic evaluations, competitive analysis, and design system contributions
• Plans, conducts, analyzes, and shares knowledge from research based on the team’s questions and goals
• Prioritizes research projects based on team needs and goals, balancing research team capacity
• Influences and communicates research strategy for the program
• Comprehensive understanding of scope requirements to prioritize UX activities
• Experienced with design skill principles, with the ability to provide recommendations associated with typography and hierarchy
• Delivers design work including discovery artifacts, sketches and rough prototypes, wireframes, UX flows, and high fidelity prototypes
• Demonstrates the ability to coach designers/researchers; with a focus on providing actionable feedback that helps individuals grow in objective ways
• Leads human centered design processes and deliverables in compliance with standards and regulations
• May lead accessibility tasks inclusive of 508 compliance and have knowledge or experience with other emerging accessibility standards
• Oversees research scope and the development of recommendations; leads efforts to effectively communicates results to internal and external stakeholders
• Contributes to planning, conducting and synthesizing research
• Facilitates discussions with multi-disciplined teams to drive productive discussions and articulate goals in order to deliver upon requirements
• Experienced with storytelling to deliver compelling artifacts and presentations that distill highly complex issues into focused, understandable solutions
• Ability to identify risks and communicate to leadership; provides recommendations to mitigate identified risks
• May develop and manage content for highly visible websites or applications, abiding by design guidelines

Requirements:

• Bachelor's degree and 7+ years of experience
• Prior experience serving as a mentor to junior level team members
• Experience with design software such as Figma, Miro, Adobe or other designer tools
• Experience with research principles and relevant technologies, understands roles with which they interact and how their work impacts business goals
• Self-starter, works independently
• Firm grasp of Agile best practices
• Strong influential skills to build relationships with team members, government and company stakeholders, and program management
• May lead cross functional efforts for delivery team members and team leads
• Navigates ambiguous requirements and environments to support delivery
• Leads the delivery of design work such as design initiative briefs, discovery artifacts, sketches, wireframes, UX flows, low and high fidelity prototypes, heuristic evaluations, competitive analysis, and design system contributions
• Plans, conducts, analyzes, and shares knowledge from research based on the team's questions and goals
• Prioritizes research projects based on team needs and goals, balancing research team capacity
• Influences and communicates research strategy for the program
• Comprehensive understanding of scope requirements to prioritize UX activities
• Experienced with design skill principles, with the ability to provide recommendations associated with typography and hierarchy
• Delivers design work including discovery artifacts, sketches and rough prototypes, wireframes, UX flows, and high fidelity prototypes
• Demonstrates the ability to coach designers/researchers; with a focus on providing actionable feedback that helps individuals grow in objective ways
• Leads human centered design processes and deliverables in compliance with standards and regulations
• May lead accessibility tasks inclusive of 508 compliance and have knowledge or experience with other emerging accessibility standards
• Oversees research scope and the development of recommendations; leads efforts to effectively communicates results to internal and external stakeholders
• Contributes to planning, conducting and synthesizing research
• Facilitates discussions with multi-disciplined teams to drive productive discussions and articulate goals in order to deliver upon requirements
• Experienced with storytelling to deliver compelling artifacts and presentations that distill highly complex issues into focused, understandable solutions
• Ability to identify risks and communicate to leadership; provides recommendations to mitigate identified risks
• May develop and manage content for highly visible websites or applications, abiding by design guidelines
• Familiarity with Google Analytics, Domo or Datadog
• Experience with QA, in particular checking products during the launch process to ensure the products we've built meet the user expectations and designs originally provided