Field Service Engineer (Denver, CO)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Field Service Engineer will provide high-impact technical service by installing, maintaining, and troubleshooting diagnostic instrumentation while ensuring exceptional customer satisfaction across laboratory environments.

Responsibilities:

• Provide field service support, including installation, preventive maintenance, calibration, and repair of molecular diagnostic instrument systems
• Troubleshoot electromechanical and software-controlled systems through remote diagnostics and on-site customer visits
• Ensure all service activities are accurately documented and compliant with Abbott quality systems and call management processes
• Manage spare parts inventory and provide feedback on system performance and reliability
• Collaborate with cross-functional teams and support customer engagements, including technical support, training, and demonstrations

Requirements:

• Bachelor's degree in Engineering, Electronics, Life Sciences, Molecular Science, or a related discipline
• Ability to work with laboratory instrumentation and standard PC-based tools (e.g., MS Word, Excel)
• Excellent communication, organization, and customer service skills
• Willingness to travel 75%+ and maintain a valid driver's license
• 2+ years of experience in field service supporting diagnostic or laboratory instrumentation
• Demonstrated proficiency in diagnosing and resolving complex issues across electromechanical, software-controlled, and PC-based systems