Sr. Market Intelligence & Business Analytics Manager

ISACA is a global organization that champions trust in technology and supports a community of over 195,000 members. The Senior Market Intelligence and Business Analytics Manager will establish and lead a strategic intelligence and business analytics capability to support enterprise decision-making, integrating external and internal data to inform strategic planning and investment decisions.

Responsibilities:

• Build and continuously evolve the market intelligence capability to support cross-functional teams and leadership through market insights, competitive analysis and strategic communication
• Actively monitor competitive landscape, regulatory changes, and industry shifts relevant to ISACA's business
• Actively monitor and synthesize information from industry sources, analyst reports, customer research, regulatory bodies, and competitive announcements
• Develop and maintain comprehensive intelligence products such as opportunity sizing analyses, market scenarios, and trend assessment that inform strategic planning and decision-making
• Design and deploy interactive dashboards and reporting platforms that provide teams with real-time access to market data, competitive positioning and industry trends
• Drive market- and intelligence-based analyses and recommendations that support enterprise strategy, partnership assessments, and portfolio decision-making
• Leverage AI-first methodologies and modern tools (for example Claude, ClaudeCoWork, and other AI models) to accelerate intelligence gathering, analysis and presentation
• Synthesize internal business performance data with external market intelligence to identify trends, opportunities, and risks with strategic implications
• Provide continuous, proactive support to the Board and Executive Team in understanding competitive moves, market dynamics, and their implications for organizational strategy and positioning
• Translate complex market data and competitive intelligence into clear, actionable recommendations for senior leadership through written materials, presentations, and strategic discussions
• Drive the integration of market intelligence into ISACA's strategic planning process, ensuring that competitive and market insights inform annual planning, portfolio prioritization, and investment decisions
• Partner cross-functionally with commercial, product, and operating teams to understand decision-making needs and continually improve how intelligence is analyzed, synthesized, and presented to executive leadership
• Build and cement market intelligence and data-driven decision-making as a key organizational capability within ISACA, establishing best practices, frameworks, and governance for ongoing intelligence operations
• Develop financial models, market scenario analyses, and forecasting models that support strategic planning, portfolio prioritization, and investment decision-making
• Design and implement KPI frameworks, dashboards, and reporting approaches that provide visibility into business performance and support organizational planning
• Analyze and synthesize multiple internal and external data sources to generate defensible, actionable insights that drive high-quality business decisions

Requirements:

• Bachelor's degree in business, economics, finance, statistics, data analytics, or equivalent combination of education and experience
• 8+ years of progressive experience in strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles, including hands-on experience developing financial models, forecasts, scenario analyses, market sizing, and business cases
• Hands-on experience with BI/dashboarding and data visualization (e.g., Power BI, Tableau, or similar)
• Demonstrated ability to build Excel-based financial models, including forecasting, scenario modeling, market sizing, and business cases
• Experience structuring ambiguous problems, synthesizing multiple data sources, and delivering defensible, decision-ready insights
• Proven track record communicating with senior leaders via executive-ready presentations/memos and clear recommendations
• Ability to lead the development of actionable insights by connecting market intelligence, business performance data, and strategic context to support enterprise decision-making
• Strong ability to communicate complex findings and strategic recommendations clearly and effectively to senior leaders through concise written materials, presentations, and discussions
• Experience designing KPI frameworks, dashboards, and reporting approaches that improve visibility into business performance and support organizational planning and prioritization
• Ability to develop forecasting, financial, and scenario models that inform investment decisions, portfolio management, and strategic planning
• Demonstrated ability to analyze and synthesize multiple internal and external data sources to generate defensible insights and support high-quality business decisions
• Knowledge of market analysis, competitive monitoring, and trend evaluation, with the ability to translate external developments into strategic implications and recommendations
• Advanced degree (e.g., MBA, MS in Analytics/Data Science, Economics, Finance, or related)
• 10+ years of progressive experience in one or more of: strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles
• 5+ years of management and/or project leadership experience, with demonstrated success leading strategic initiatives
• Experience in membership organizations, credentialing, education, professional services, or other information-rich environments where market shifts affect portfolio decisions
• Working knowledge of SQL and/or analytics languages/tools (e.g., Python, R, SPSS) for querying, data modeling, or statistical analysis
• Experience supporting partnership evaluation, portfolio strategy, strategic finance, or investment prioritization
• Domain familiarity with cybersecurity, digital trust, IT governance, risk, or audit markets
• Strong understanding of AI, its potential roles in solving business problems, and the future trajectory of AI capabilities
• CBIP (Certified Business Intelligence Professional)