Job Title: Epicor Lead Analyst
Location: 100% Remote
Responsibilities
- Administer, configure, and support Epicor ERP (Epicor Kinetic or earlier versions)
- Develop and maintain BAQs, BPMs, dashboards, customizations, and SSRS reports
- Manage Epicor security, user roles, licensing, and system performance
- Support system upgrades, implementations, integrations, and data migrations
- Gather business requirements and translate them into technical solutions
- Troubleshoot ERP issues, perform root cause analysis, and implement long-term fixes
- Build SQL reports and support operational reporting needs
- Create technical documentation, SOPs, and user training materials
- Train and support end users across Accounting, Operations, and Manufacturing
- Drive ERP governance, automation initiatives, and continuous process improvements
Required Skills
- 7+ years of ERP/IT experience with 5+ years of hands-on Epicor ERP
- Strong Epicor administration and configuration experience
- Expertise in Business Activity Queries (BAQs)
- Experience developing Business Process Management (BPM) workflows
- Strong SQL querying and reporting experience
- Experience supporting business users and gathering requirements