Level 3 Infrastructure Application Support Engineer

Job Title: Level 3 Support Engineer / Infrastructure Application Support Engineer

Location: Charlotte, NC / Jacksonville, FL / Kennesaw, GA - Onsite required

Duration: Contract - 9 months

Pay Range: $70.23/hr (W2)

Job ID: 406893

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Level 3 Engineer to join our dynamic team supporting the Regulatory Messaging project. The ideal candidate will have strong experience in Python, .NET/.NET Core, operating systems, networking, and security and a proven ability to diagnose and resolve complex incidents, perform root cause analysis, and deliver reliable infrastructure and application support.

Responsibilities:

• Diagnose and resolve escalated technical problems with minimal disruption to business operations.


• Implement, maintain, and optimize systems, networks, and applications using industry best practices.


• Lead root cause analysis for recurring incidents and develop preventative solutions.


• Provide guidance to Level 1 and Level 2 engineers and support knowledge sharing.


• Partner with project managers and stakeholders to deliver upgrades and new deployments.


• Document solutions, procedures, and technical standards.


• Maintain current knowledge of emerging technologies and security threats.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.


• 3-5 years of experience in a technical support or engineering role.


• Advanced understanding of operating systems, networking, and security protocols.


• Hands-on experience with .NET/.NET Core and Python, including troubleshooting and maintenance of applications.


• Strong analytical and problem-solving skills.


• Effective communication and interpersonal abilities.

Preferred Skills:

• Relevant certifications such as CCNP, MCSE, or CompTIA Security+.


• Experience mentoring junior engineers and contributing to standards.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits


• Opportunities for growth with global clients


• A supportive, inclusive culture that values innovation and people


• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.