Sales Engineer, Commercial Mid-Market

Hex is redefining how teams work with data by combining notebooks, apps, BI, and AI-native workflows into a single collaborative analytics platform. They are seeking a Sales Engineer to partner with potential customers, leveraging technical expertise to facilitate product evaluations and ensure long-term success for customers.

Responsibilities:

• Serve as a trusted technical advisor to data teams (think: Data Scientist or Analyst writing SQL and Python) and build strong relationships to help them get the most out of Hex during their evaluations
• Own the technical sales cycle and work with end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept
• Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership
• Inform the product roadmap by synthesizing product feedback from prospects to share with internal Engineering & Product teams
• Project manage the architecture, security, and technical reviews that prospects require
• Develop content to support users who are a part of evaluations ie. demo projects, documentation, videos, etc
• As needed, travel to customer on-sites and marketing events to deliver demos and build strong customer relationships

Requirements:

• 5+ years of professional work experience
• 3+ years in a Sales Engineer, Solutions Engineer, or similar customer-facing technical role
• Experience working with Mid Market customers (250-2500 employees)
• Experience with land POC/Technical Sales Motions
• A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems
• You're an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
• A generalist technical skillset: you don't need a CS degree, but should have a passion and interest for technology and be a creative problem solver
• Familiarity with data science tooling and workflows, including Python, SQL, and BI tools (Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.)
• Experience or interest in working in an early-stage startup environment