Senior IT Engineer (AI)

Iterable is the leading AI-powered customer engagement platform that helps leading brands create dynamic, individualized experiences at scale. As a Senior IT Systems Developer (AI), you will design and build integrations that help teams across the company use AI tools safely and effectively.

Responsibilities:

• Design and build integrations between AI platforms and corporate business systems, including API development and workflow automation
• Evaluate and operationalize AI tools as the company's needs evolve—starting with Gemini Enterprise
• Manage the GCP resources that support our AI environment—APIs, billing, project configuration, and access controls
• Partner with Enterprise Security to support the "vibe coding" approval process, helping teams build AI-assisted applications securely
• Support IT infrastructure operations including certificate management, DNS administration, and Terraform-based infrastructure-as-code practices

Requirements:

• Proven experience building integrations, automations, or tools that connect disparate systems
• Professional experience working with APIs, scripting, and cloud platforms
• Experience as an AI practitioner, moving beyond prompting into building with AI tools
• Ability to communicate clearly with both technical and non-technical colleagues
• Demonstrated ability to manage both creative development and steady-state operational tasks
• Familiarity with Terraform or other infrastructure-as-code tools
• Experience with enterprise integrations involving Salesforce, Snowflake, or HRIS systems
• Familiarity with MCP (Model Context Protocol) or AI agent frameworks