Product Manager

Herald is transforming how commercial insurance gets sold through modern API infrastructure and AI. The Product Manager will own the placement application, focusing on user workflows and product decisions to enhance the insurance placement process.

Responsibilities:

• Own the Herald placement application — the primary working surface brokers use to manage commercial submissions end to end
• Translate real broker workflows into product decisions and ship features that meaningfully reduce manual effort in the insurance placement process
• Work directly with users from day one, partner closely with engineering to ship fast, and use AI both as a personal productivity tool and as a lens for identifying where automation can meaningfully change how brokers work
• Own the carrier work needed to bring new markets or capabilities into the platform, focusing primarily on the broker experience
• Improve document extraction accuracy and coverage for the prefill and data-capture flows
• Expand agentic capabilities: defining where the platform should act autonomously, where it should surface recommendations, and where a human needs to stay in the loop
• Scope and launch new carrier integrations when they're required to unlock new market access for users
• Improve monitoring and self-healing for the integration layer that feeds market data into the workspace