Staff Product Manager (Accounts & Billing)

Netlify is the most popular way to build, deploy, and scale modern web applications. As a Staff Product Manager, you will help define and evolve Netlify’s monetization model, collaborating closely with senior leaders to make high-impact decisions and drive strategies related to pricing and packaging.

Responsibilities:

• Lead the strategy and evolution of pricing, packaging, and monetization, including plans and tiers, the credit and usage model, seat-versus-consumption economics, on-demand and overage rates, enterprise commitments and discounting, storage pricing, regional pricing, and annual plans
• Ship billing as a product: metering accuracy, invoicing, payments, refunds, and customer-facing usage visibility, including the billing and usage interfaces enterprises are asking for
• Steward the accounts foundation: sign-up and authentication, identity, orgs and teams and seats, roles and permissions, account security, and fraud and abuse at the top of the funnel
• Build and lead the pricing and packaging experimentation program, using data, customer insight, and sound judgment to guide decisions: product analytics, conversion and activation, and credit-consumption telemetry
• Partner with Finance to develop pricing approaches that balance customer value, business goals, and long-term sustainability
• Partner with engineering and cross-functional stakeholders to set priorities, evaluate tradeoffs, and drive alignment on the most impactful opportunities when demand exceeds capacity

Requirements:

• 7+ years of product management experience, including experience leading pricing, packaging, monetization, or other commercially significant product initiatives for developer-focused, SaaS, or usage-based products
• Deep experience with usage-based, credit-based, subscription, or seat-based business models, including metering, tiering, overages, enterprise commitments, discounting, and the tradeoffs among them
• Hands-on depth with billing platforms (Orb, Stripe, Zuora, Metronome, or similar), billing pipelines and ledgers, and billing treated as a customer-facing surface
• A track record of driving measurable business outcomes, including revenue impact, through product strategy, experimentation, and execution
• Comfort in ambiguity - You identify missing information, frame tradeoffs, develop a point of view, and bring clear recommendations forward when decisions matter
• Demonstrated ability to influence decisions across Finance, Sales, UX, and Engineering, and to partner effectively with senior leaders and executives
• You balance analytics, customer understanding, and product judgment without over-indexing on any one input
• You have experience monetizing AI, agent, inference, or other usage-based products, including familiarity with token, credit, or consumption-based pricing models
• You have stood up international and regional pricing and non-US payment methods
• You enjoy operating at the intersection of product, finance, and go-to-market strategy
• You're energized by the opportunity to shape how a business grows, partner with senior leaders, and remain deeply engaged in the product work that makes it happen