Senior Machine Learning Engineer, Agentic Application

ServiceNow is a company focused on transforming work through AI, and they are seeking a Senior Machine Learning Engineer to innovate on enterprise AI product features. In this role, you will apply cutting-edge Machine Learning technologies to enhance business automation and work closely with cross-functional teams to deliver impactful solutions.

Responsibilities:

• Collaborate closely with GAI conversational framework experts to grasp the latest technology capabilities and best practices
• Design and implement stakeholder and end-user product features using cutting-edge Agentic AI and technical approaches to deliver business value
• Work with PM, UX, and GTM teams to define, scope, and validate product deliverables
• Expand the product's reach to more customers, domains, and global markets, ensuring high quality and extensible engineering implementation
• Identify patterns and feedback to advance the Agentic AI framework further
• Develop into a well-rounded product engineer with the expertise to apply LLM technologies for impactful products and strategic influence