Engineering Manager, Fulfillment

Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. They are seeking a Fulfillment Engineering Manager to lead a team in revolutionizing fulfillment systems, overseeing the development and optimization of solutions that enhance operations and customer experiences.

Responsibilities:

• You will manage, mentor, and inspire a team of engineers, fostering a culture of collaboration, innovation, and growth by challenging them to do their best work
• You will define priorities and deliverables for projects that optimize fulfilment systems, ensuring alignment with business goals
• You will partner with product managers, operations, and algorithms teams to continuously improve fulfillment processes and customer delivery experiences
• You will ensure system reliability, scalability, and performance, minimizing disruptions to daily operations
• You will drive initiatives to modernize fulfillment systems, improve workflows, and reduce inefficiencies
• You will act as a key point of contact for stakeholders, providing updates on team progress, challenges, and milestones
• You will find, hire, and develop people that compliment each other as a diverse, inclusive team
• You will facilitate technical design discussions, remove blockers and align stakeholders
• You will inspire an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor

Requirements:

• Experience with warehouse management systems, order management systems, transportation management systems, distribution center software, or similar solutions
• 3+ years of experience building and scaling real-time solutions, including 1-2+ years managing high-performing engineering teams
• Proven track record of delivering impactful, customer-focused solutions aligned with business objectives
• Extensive hands-on experience with one of the widely used programming languages, such as Golang, Java, or similar
• Passionate about mentoring team members and supporting their professional growth
• Prioritize clear, honest communication and build strong, collaborative teams based on trust and autonomy
• Excel at setting and communicating clear priorities to your team and cross-functional partners
• Flexible, pragmatic, and committed to building high-quality solutions that meet user needs
• Experience refining development processes to improve team efficiency and outcomes
• Experience leading distributed teams across multiple time zones is a strong plus