Staff Site Reliability Engineer

Finalsite is the first community relationship management platform for K-12 schools, transforming how schools attract students and engage families. The Staff Site Reliability Engineer will lead the evolution of Finalsite’s infrastructure and reliability practices across a multi-cloud environment, partnering with engineering leadership to enhance CI/CD and operational excellence.

Responsibilities:

• Design, improve, and maintain scalable CI/CD pipelines and deployment processes
• Establish reliable staging and development environments aligned with production standards
• Build and manage observability practices, including monitoring, alerting, dashboards, and SLO frameworks
• Partner with engineering teams to support platform modernization and infrastructure reliability
• Drive Infrastructure-as-Code (IaC) standards and multi-cloud operational consistency across AWS and GCP
• Provide technical leadership on infrastructure architecture, reliability, and operational best practices
• Support incident response, system reliability, and operational readiness initiatives
• Utilize AI-assisted development tools to support infrastructure analysis and improvement efforts

Requirements:

• At least 10 years of experience as a Staff SRE or senior-level infrastructure engineer supporting production systems at scale
• Strong expertise in AWS and GCP cloud platforms
• Familiarity with queue-based or event-driven architectures and autoscaling technologies
• Experience designing and improving CI/CD infrastructure and deployment automation
• Hands-on Kubernetes operations experience, including scalability and workload reliability
• Experience with observability tools, monitoring strategies, and incident management practices
• Proficiency with Infrastructure-as-Code tools such as Terraform or comparable technologies
• Strong communication and collaboration skills across engineering teams
• Experience using AI-assisted development tools such as Claude Code, Codex, or similar technologies
• Experience supporting platform modernization or large-scale migration initiatives
• Experience supporting multi-tenant SaaS environments
• Background leading or advancing modern SRE practices within infrastructure teams
• Familiarity with Ruby/Rails or Python deployment environments
• Experience within EdTech, SaaS, or other highly available production environments