Senior Product Manager

Nadia Care is working to improve maternal health outcomes and is seeking a Senior Product Manager to bridge the gap between clinical efficiency and technical scalability. The role involves designing integrated solutions and collaborating with various teams to enhance care delivery and operational efficiencies.

Responsibilities:

• Own and execute the roadmap for our internal care delivery tools, prioritizing high-impact features that maximize care team throughput while maintaining the highest standards of patient safety
• Cut through the noise to evaluate which product opportunities are truly worth immediate investment, balancing clinical desires with core business and technical realities
• Leverage data, user feedback, and A/B testing to make informed, objective product decisions that meet compliance standards, ensure accurate data flow, and are scalable as Nadia Care grows
• Embed deeply with the care delivery team to thoroughly map and understand their workflows, effectively becoming an internal subject matter expert (SME) on their tools, painpoints, and needs
• Design automated task-routing systems and clinical decision support tools that allow our care operations to seamlessly scale within existing and new markets
• Embrace a creative mindset by developing and deploying semi-automated or interim manual workarounds to solve immediate operational friction while long-term automation is being built
• Lead the technical strategy for integrating our EHR with our internal backend platform and third-party tools
• Partner closely with internal EHR specialists to deeply master our systems’ native configurations, features, and limitations to maximize platform utility
• Interface directly with internal and external stakeholders to build deep rapport, driving market research and competitive analysis to identify product differentiation opportunities
• Act as the primary bridge between Care Operations, Engineering, Data, and Compliance (HIPAA / SOC2) to ensure product decisions reflect both clinical and technical realities
• Serve as a protective shield for the technical team, stepping in to absorb lightweight project management and scrum master duties to maximize their focus on building high-leverage technical infrastructure
• Manage relationships across a large, fast-moving care delivery team; meet them where they are, set clear expectations, and confidently stand your ground to ensure the roadmap is driven by strategic impact and technical realities

Requirements:

• 5–7 years of Product Management experience, with a proven track record of thriving in high-growth startup environments
• You know how to build momentum quickly without a pre-written playbook and you understand early-stage startup limitations and don't wait for perfect resources
• Comfortable discussing API integration, database relationships and common frameworks for exchanging data within the healthcare environment
• Knowledge of healthcare system operations, how health plans work, an experience working with healthcare data - HL7 and ADT feeds, and Claims data
• Experience working with Care Delivery Teams
• Team player with exceptional communication skills, able to work efficiently and deliver on your and the team's commitments
• Experience working with Agile / Scrum methodologies, UX/UI principles, market research and competitive analysis
• Proficiency with SQL, Excel, Tableau
• Great attention to detail and commitment to customer service
• You possess a natural drive to go above and beyond, a high comfort level with ambiguity, the ability to learn quickly, and pivot without losing speed
• Willing and eager to master new technologies; hands-on experience with Athena EHR (including Athena Telehealth), Spruce Health, Acuity, and HubSpot is highly preferred