Presales Solutions Engineer - Email Security

SHI International Corp. is a $16 billion global provider of IT solutions and services, dedicated to helping organizations change the world through technology. The Pre-Sales Cybersecurity Solutions Engineer will provide consultative technical support to customers and internal sales teams, focusing on designing and articulating cybersecurity solutions that align with customer business objectives.

Responsibilities:

• Lead technical discovery sessions to understand customer business goals, security challenges, and technology environments
• Assess customer security architectures and identify gaps, risks, and opportunities for improvement
• Demonstrates expertise in email security environments (e.g., SEG, API-based protection, phishing defense, and data protection) and develops high-level architectures, solution proposals, and supporting technical documentation
• Design and recommend scalable cybersecurity solutions aligned to customer requirements and best practices
• Present security solutions, value propositions, and competitive differentiation to both technical and executive audiences
• Support product demonstrations, whiteboard sessions, and technical briefings
• Collaborate with technology partners and vendors to validate and refine proposed solutions
• Assist with pre-sales proof-of-concept (PoC) efforts to validate technical fitness and business value
• Provide technical enablement and security-focused training to internal sales teams
• Ensure a smooth handoff to post-sales delivery teams following opportunity closure

Requirements:

• 3+ years of experience in cybersecurity, pre‑sales engineering, or solutions architecture
• Broad understanding of email and data security environments across cloud, on-premises, and hybrid architectures
• Strong knowledge of cybersecurity domains such as identity, network security, endpoint protection, data protection, and security operations
• Familiarity with security frameworks and standards (e.g., NIST, CIS, HITRUST)
• Experience supporting sales teams in a VAR, systems integrator, or technology provider environment
• Strong presentation skills, including the ability to deliver live or virtual demonstrations
• Excellent written and verbal communication skills
• High attention to detail, organization, and follow‑up
• Initiative to research, learn, and resolve problems with a positive, collaborative mindset
• Exceptional relationship‑building skills and passion for technology
• Strong documentation skills, including system and network diagrams and customer‑facing presentations
• Experience and understanding of security frameworks such as NIST, HITRUST, CIS, Etc. - Intermediate
• Strong email security technologies knowledge, including but not limited to phishing and business email compromise (BEC) protection, secure email gateways (SEG), API-based email security solutions, data loss prevention (DLP), and advanced threat protection. - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in email security solutions, including Proofpoint, Mimecast, Abnormal, and other industry-leading vendors, with exposure to broader data security platforms
• CISSP, CCSP, CISM, SSCP
• Relevant Industrial or Relevant OEM Cyber Security Technical or Professional certifications
• Relevant vendor or OEM cybersecurity technical or professional certifications