Full Stack Support Engineer (Contractor)

Upstatement is a boutique web services company focused on website maintenance and enhancements for mission-driven organizations. The Full Stack Support Engineer will play a central role in creating and maintaining digital products, ensuring code quality, and collaborating with clients throughout the support development lifecycle.

Responsibilities:

• Understand the roles of the digital product and related infrastructure (production/staging environments, CI/CD tooling, etc.) Monitor the solution and recommend changes to environments as needed
• High-quality, clean, and readable front-end/back-end code, developed in concert with design and delivered on time
• Engineers are accountable for the overall quality of our production deliverables - code, infrastructure, and documentation
• Clear and concise written and oral communication, both internally and with our clients and tech partners
• We're not just the last stop in a production pipeline; our engineers contribute critical thinking at every phase of the project life cycle
• You'll assist project leads in the research and selection of technical solutions to fulfill business requirements

Requirements:

• Professional experience in a similar role
• Fluency with JavaScript
• Fluency with PHP
• Familiarity with popular frameworks and CMSs (Ideally Craft, WordPress or Drupal)
• Familiarity with modern front-end development tools and best practices, including css preprocessors and build tooling (Webpack, Vite, esbuild, etc.)
• Intimate knowledge of web performance and security
• Working knowledge of common testing tools and methodologies
• Familiarity with accessibility standards, best practices, and testing methodologies
• Working familiarity with Scrum/Agile methodologies
• Explain decisions, win over stakeholders, and fulfill the creative strategy
• Navigate complex business, user, and team needs with empathy
• Capable of working on multiple projects concurrently